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it-project-and-portfolio-management-softwareapplications ecosys All Markets > IT Project and Portfolio Management Software Applications

Ecosys

2.0 out of 5.0 (1 ratings)

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  • 2 out of 5.0, Reviewed

    Product(s): EcoSys EPC

    Functional breadth but weak implementation expertise

    Overall Comment

    Great sales team but delivery not up to the mark

    What one piece of advice would you give other prospective customers?

    Lock in implementation timeframes and methodology prior to selection

    What do you like most about the product or service?

    Good functional breadth

    What do you dislike most about the product?

    Continual releases

    What one thing do you wish the vendor did differently?

    Undertook implementation analysis prior to purchase

    If you could start over, what would your organization do differently?

    Extend proof of concept with product


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
2.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
2.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Vendor/Product Selection

Other...


Why did you purchase the software or service? Multiple responses allowed.

Cost management

Create internal/operational efficiencies

Enhance decision making

Improve compliance and risk management


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

Asia/Pacific