Loading product reviews...

it-project-and-portfolio-management-softwareapplications microsoft All Markets > IT Project and Portfolio Management Software Applications

Microsoft

3.9 out of 5.0 (14 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Microsoft but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2010

    MS Project Server provides one location to manage full portfolio

    Overall Comment

    Does provide single source for all projects to be managed. Can be cluegy and sometimes unreliable. Takes alot of tribal knowledge.

    What one piece of advice would you give other prospective customers?

    create 1 or 2 "experts" in the product to assist the rest of the organization.

    What do you like most about the product or service?

    Centralization.

    What do you dislike most about the product?

    Cluegyness.

    What one thing do you wish the vendor did differently?

    Design with end users in mind. Keep it simple.

    If you could start over, what would your organization do differently?

    Define keep reports and metrics to manage before implementing.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2010

    Works as Advertised. Lots of power but be prepared to invest time to use it all.

    Overall Comment

    The product is stable with very few issues experience to date. We only use a subset of functionality however because organizationally we don't have support for more rigorous parts of the tools.

    What one piece of advice would you give other prospective customers?

    Regardless of the tool, be sure you have a process defined, your goals clearly understood and everyone on board that they will use it. It works but people have to be willing to use it.

    What do you like most about the product or service?

    It is very easy to configure. The only code I have written is macros that we were using with standalone MS Project already and the reporting services reports that we use.

    What do you dislike most about the product?

    We have a lot of people who are resources but don't log in to the system at all. Its hard to understand the relationship between these users being in the resouce pool without having to license them. We think we understand this but aren't always sure we do.

    What one thing do you wish the vendor did differently?

    I'd like the abilty to edit the high level data about my projects all at once vs. having to open a project, edit it, close it, check it in and then open the next one and repeat.

    If you could start over, what would your organization do differently?

    Establish more clear expectations from all silos regarding how they will use it and ensure executives are behind this.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2010

    3rd try was successful with focus on critical and strategic requirements only.

    Overall Comment

    We needed someone on our implementation team who really understood the product and helped us to make strategic configuration/setup decisions. We liked the ability to start with basic features/functions to meet our most critical and strategic business requirements and add/enhance to align with our business process maturity.

    What do you like most about the product or service?

    it's integration with SharePoint and Excel.

    If you could start over, what would your organization do differently?

    This was our 3rd attempt. Start with the most basic plan to leverage time & effort to use the tool for the most critical and strategic benefits of the business. Get the discipline established in the organization and build on it. Big Bang doesn't work.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2010

    Customization was the death of MS Project Server 2010.

    Overall Comment

    Originally it was built too big and to do too much. Had so many customizations that we decided to just implement because the implementation was taking too long and costing too much.

    What one piece of advice would you give other prospective customers?

    We were told to work with UMT, and they kept challenging us to implement more and more pieces of the tool making it complicated and hard to use. We should have just kept it simple.

    What do you like most about the product or service?

    For the 3 things we wanted it for, it was great. We would get good details, out of the system.

    What do you dislike most about the product?

    Soon after we implemented, much of the stuff we build for dashboards was broken and was too hard to customize.

    What one thing do you wish the vendor did differently?

    Kept it simple and worked with us on identifying the key pieces we needed. Time tracking, budget management and pipeline.

    If you could start over, what would your organization do differently?

    We would have kept simple and built as we needed more pieces of it.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Microsoft Project Server 2013 - Review

    Overall Comment

    The project server is being utilized to centrally locate all project plans and manage the project schedules and risks across the enterprise. Worked well - a holistic view of all project plans across the program. Didn't work well - The limitations around naming standards.

    What one piece of advice would you give other prospective customers?

    Ensure there is enough help desk support.

    What do you like most about the product or service?

    Integration.

    What do you dislike most about the product?

    UI.

    If you could start over, what would your organization do differently?

    Provide intense training with extensive support groups.


  • 3 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Moving from '10 to 13' was hard, but can serve you well if willing to overlook minor bugs.

    Overall Comment

    Challenging migration from Microsoft Project Server 2010. Oversold capabilities of the tool.

    What one piece of advice would you give other prospective customers?

    Investigate newer versions of this product.

    What do you like most about the product or service?

    Once people are properly trained, it is relatively easy to support and maintain.

    What do you dislike most about the product?

    It’s more a question of perception. The general perception is that MS Project is too 'heavy'.

    What one thing do you wish the vendor did differently?

    Be more upfront regarding feature set.

    If you could start over, what would your organization do differently?

    Demand better clarification on features that are being sold.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Project Server 2013 review.

    Overall Comment

    Product works very well and is extremely robust. We do not use all functionality so at times it is more than needed, but allows for this type of use.

    What one piece of advice would you give other prospective customers?

    Define your organizations business structure to fully implement portfolio management.

    What do you like most about the product or service?

    Its compatibility with other Microsoft projects and its ease of use in its web application front end.

    What do you dislike most about the product?

    The complexity of setup.

    If you could start over, what would your organization do differently?

    Have a 3rd party vendor more involved in implementation.


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Implementation of technology is fairly easy. Implementation of workflows is difficult.

    Overall Comment

    Great software. Administration and setup takes effort and collaboration.

    What one piece of advice would you give other prospective customers?

    Focus on workflows and business governance of the project office first.

    What do you like most about the product or service?

    Works well with our other windows and office based solutions.

    What do you dislike most about the product?

    Complexity of operationalization and permission management.

    What one thing do you wish the vendor did differently?

    Microsoft has provided a very functional product.

    If you could start over, what would your organization do differently?

    Organize the business processes and senior sponsors at a higher level. The organization is immature in project management. Training and hired experienced staff would have benefited from our install.


  • 5 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Easy implementation with rapid user acceptance

    Overall Comment

    Project server upgrade went very well; some issues with Project Pro on laptops that had been disconnected abnormally from the network.

    What one piece of advice would you give other prospective customers?

    Plan for the transition. Communicate, communicate and communicate -- especially how users will need to connect to the new server. And make sure you save that communication to give to the new employees.

    What do you like most about the product or service?

    Enterprise resource pool and web access for users.

    What do you dislike most about the product?

    Complex security model.

    What one thing do you wish the vendor did differently?

    Easier security model for project server.

    If you could start over, what would your organization do differently?

    Might have waited for the newer product since will probably wait a few years before next update.


  • 5 out of 5.0, Reviewed

    Product(s): Microsoft Project Server 2013

    Application is relatively easy to use though can be complex to customize.

    Overall Comment

    Effective in managing customer demand.

    What one piece of advice would you give other prospective customers?

    Be prepared to have strong programmers that can respond quickly to internal customer demand.

    What do you like most about the product or service?

    Strong integration with SharePoint.

    What do you dislike most about the product?

    Custom reports seem to be complicated to complete and not timely.

    What one thing do you wish the vendor did differently?

    None.

    If you could start over, what would your organization do differently?

    Limit customization and look for self-service data options.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
3.8

Ability to understand your organization's needs

(11)
3.8

Timely and complete response to product questions

(12)
3.8

Pricing and contract flexibility (pricing and terms)

(12)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(14)
3.8

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(11)
4.2

Ease of integration using standard APIs and tools

(11)
3.4

Quality and availability of end-user training

(13)
3.4

Ease of deployment

(14)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(12)
3.7

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(11)
3.5

Quality of technical support

(12)
3.8

Quality of peer user community

(12)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(14)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Executive Sponsor

Functional Assessment

User Training

Development/Integration

Implementation, Maintenance or other IT support

System Administrator

Technical Assessment

Vendor Management

Vendor/Product Selection

Business Analysts

End User Computing Stakeholder

Analytics Team Leader

End User Support Manager

Other...


Why did you purchase the software or service?

Create internal/operational efficiencies

Enhance decision making

Improve business process agility

Improve business process outcomes

Cost management

Improve customer relations/service

Improve compliance and risk management

Other...


What were the key factors that drove your decision?

Pre-existing relationships

Product roadmap and future vision

Overall cost

Product functionality and performance

Strong services expertise

Breadth of services

Strong consulting partnership

Strong customer focus

Strong user community

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Latin America