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Oracle

2.8 out of 5.0 (4 ratings)

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We have aggregated ratings data on Oracle but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    I would recommend the product, just not the trainers.

    Overall Comment

    The training services were not the greatest. Users felt that they were rushed and their concerns weren't addressed.

    What one piece of advice would you give other prospective customers?

    Make training requirements for the vendor.

    Product capabilities - overall comment

    There are still a few needed essentials.

    Service & support - overall comment

    N/A


  • 2 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    Oracle made a plodding product even slower through bureaucratic nightmare to get support.

    Overall Comment

    Note very agile. Good for long, old style waterfall SDLC development. Big construction projects.

    What one piece of advice would you give other prospective customers?

    Only use for slow business units that don't need an agile environment.

    What do you like most about the product or service?

    project schedules and budgets tied together in one place.

    What do you dislike most about the product?

    A lot of effort to sync up information. Needs specialized subject matter experts. Take Project Managers away from managing projects.

    What one thing do you wish the vendor did differently?

    Respond better to mid-market and smaller enterprises. Oracle staff very demotivated changes all the time.

    If you could start over, what would your organization do differently?

    Select a more agile product.

    Service & support - overall comment

    N/A


  • 3 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    The tool does the job, but may not fit perfectly into a complex environment.

    Overall Comment

    This product was purchased by Oracle, just after we signed the paperwork to implement the system, which made it difficult to map out our strategy since the vendor roadmap was no longer clear. The biggest challenge we faced was simplifying complex internal processes to the point that they could be recreated in the system.

    Service & support - overall comment

    N/A


  • 3 out of 5.0, Reviewed

    Product(s): OPPM

    OPPM installation straightforward

    Overall Comment

    Positive and fits well within current toolset.

    What one piece of advice would you give other prospective customers?

    Use metric based criteria for vendor selection.

    What do you like most about the product or service?

    Integration with current project management tool.

    What do you dislike most about the product?

    User interface.

    What one thing do you wish the vendor did differently?

    Provide their own hosting.

    If you could start over, what would your organization do differently?

    Evaluate more vendors at the beginning.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
3.0

Ability to understand your organization's needs

(3)
3.0

Timely and complete response to product questions

(3)
3.3

Pricing and contract flexibility (pricing and terms)

(3)
3.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
2.7

How long did your deployment take?

12 months or more

6 - 9 months (<9)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.3

Ease of integration using standard APIs and tools

(3)
2.7

Quality and availability of end-user training

(4)
2.3

Ease of deployment

(3)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
2.7

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(3)
3.0

Quality of technical support

(3)
3.3

Quality of peer user community

(4)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Vendor/Product Selection

Application Lead

Development/Integration

End User Computing Stakeholder

Executive Sponsor

Technical assessment

Vendor Management

Other...


Why did you purchase the software or service?

Improve business process outcomes

Create internal/operational efficiencies

Enhance decision making

Cost management

Improve business process agility

Improve compliance & risk management

Improve customer relations/service

Improve supplier or partner relationships

Other...


What were the key factors that drove your decision?

Financial/organizational viability

Pre-existing relationships

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America