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it-project-and-portfolio-management-softwareapplications simple-solutions-systems All Markets > IT Project and Portfolio Management Software Applications

Simple Solutions Systems

5.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Simple Solutions Systems but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Simsys

    Value for Money. System is still used and serves the purpose even after 8 years.

    Overall Comment

    The vendor is very good. They are able to counter propose options and provide us inputs which are really good. Their developers are good and the application testing is always very smooth.

    What one piece of advice would you give other prospective customers?

    Choose the right platform!

    What do you like most about the product or service?

    The design, logic & the flow

    What do you dislike most about the product?

    Many tables!

    What one thing do you wish the vendor did differently?

    Given importance to the performance.

    If you could start over, what would your organization do differently?

    Consider doing the application in 3-Tier architecture other than 2-Tier

    Service & support - overall comment

    The vendor did a fair job. Whenever we called for assistance, they would help


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

6 - 9 months (<9)


Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Functional Assessment

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Improve business process agility


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place?

Asia/Pacific