out of 5.0,
Aug 15, 2016
ServiceNow Change and Release Management
ServiceNow is our source of truth for OT tickets
This application is easy for us to use, but the workflow, coding is kind of complex.
What one piece of advice would you give other prospective customers?
Working on moving existing data to SeriveNow is much easier
What do you like most about the product or service?
ease of use
What do you dislike most about the product?
What one thing do you wish the vendor did differently?
Have a better implementation strategy
If you could start over, what would your organization do differently?
Analyze better and get all our info prior to implementing it.
Service & support - overall comment
The technical support person is very prompt in responding to our calls.
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