3 out of 5.0, Reviewed Aug 18, 2016
The product didn't feel production ready. It seemed to have capabilities that didn't work as expected, worked poorly or would be available in a future release.
Made sure all of the reporting features worked as advertised. Provide a simple guide for getting the most value from the product.
Usability was very poor. When our portal admin left the company Cisco was unable to provide us with a new account. We had to contact the departed employee to get access to our portal.
Connects equipment with maintenance contracts.
Wait for a future version.
The product does tie our support agreements to our cisco devices. We have 1000+ in our environment so this is a benefit.