4.6 out of 5.0 (22 ratings)
22 Verified Reviews

EasyVista

Grow at your own rhythm with the help of the vendor.

Great relation vendor/customer.

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EasyVista

A successful experience.

A successful global experience. A very good team which knows perfectly the tool and the processes IT and which helps in the implementation of an ITSM gestion.

1

EasyVista

EasyVista is a very good IT management tool, if you have things clear.

Good product. Very versatile and adaptable. Tech support slow (at least at Spain). Known data model allows to do integrations easily with external data, mandatory for any CMDB.

EasyVista

Quick deployment. Application is easily adaptable to the requirements of our company.

The product has met the expectations. Quick and easy implementation, and integration with existing applications.

EasyVista

Excellent product.

Very helpful from the start of design and implementation and excellent customer service.

EasyVista

Implementation was a great success.

The vendor was very helpful through the entire implementation process. The product so far has been very good and our customers have really liked how easy it is to use.

EasyVista

Implementation was easy, but we were surprised at how much SQL we needed.

Out of the box functionality was quite adequate, but we have been able to add all the services we require within the product's configurable controls and not get into modifications.

EasyVista

Manageable solution for the Higher Ed Environment.

The experience selecting an ITSM vendor can be overwhelming based on such a large potential group of vendors. The Easy Vista team was able to adapt to our industry and present manageable and reasonable timelines for successful completion based on the needs of our environment.

EasyVista

Our IT achieves greater customer support and flexibility by Implementing EasyVista

We are very happy with our overall experience with EasyVista. We ran a successful project and achieved our goal of parity with our old ITSM system on implementation.

EasyVista

Making us an agile IT operations team

The product has been exactly what we expected. It has helped us provide better service to our customers, build and refine our business processes and make us more efficient. We have made major strides in our agility to adjust the platform to our needs and the needs of our customers. Next up is a refresh of the self-service portal for our mobile workforce. We currently use this on a global stage, with both our APAC and AME regions using the same SaaS instance.