4.6 out of 5 (8 Ratings)
Feb 21, 2017
We installed Spiceworks on Windows Server 2008 R2. The install was relatively straightforward and not very difficult. It basically walks you through all of the steps to set it up in a nice wizard-based setup process. We installed Spiceworks to do network mapping primarily and to have insight as to what was running on our network.
Feb 19, 2017
We've been using the free version of Spiceworks for over 4 years now. Although we do not depend on this tool prima facie, this is quite dependable. Software scan reports of workstations aren't correct, but warranty information, and support expiry notifications are cent percent perfect. That's the only reason we still have a server running Spiceworks. Since its free, and easily customizable, we plan to upgarde it in the near future.
Feb 15, 2017
So much functionality in a free product. I maintain all vendor agreements, software, inventory in addition to tracking changes in hardware. No to mention the fact that this works so well as a help desk to track problems to devices. Really a great tool for the IT department. We have also implemented it into other departments to assist them in tracking problems.
Jan 20, 2017
We were looking for a reasonable solution to manage our Help Desk requests. We looked at many other solutions and found the solution cumbersome or expensive. Spiceworks was free with minimal charge to remove ads. Our Help Desk team loves it. Spiceworks support has been great to work with. We have been able to use this for compliance as well as organizing our team and supporting our end user.
Jan 13, 2017
Spiceworks is excellent. Not only do they provide an excellent help desk for free to IT Pros everywhere, but they also have a VAST array of community experiences, training, and help. I have been challenged, trained, and taught wonderful things as a result of networking with other IT pros in their community and I am so thankful to have it. It is a place I can help others and others can help me, which is the perfect balance in a community. Everyone is nice and caring and Spiceworks also does a lot of legwork to pull in people from a variety of IT service companies to help provide webinars to ensure we are ready for software upgrades, security issues, and more.
Nov 29, 2016
Experience has been great overall. They are constantly looking for ways to support us
Dec 7, 2015
The experience was great! easy setup and implementation.