4.6 out of 5 (14 Ratings)

13 Verified Reviews

Spiceworks

Very smooth; adaptable post-implementation

Very smooth; adaptable post-implementation

Spiceworks

Cool runnings with Spiceworks.

Spiceworks is a wonderful platform that just works.

Spiceworks

Spiceworks Review

Very easy to use this tool. Has great support. It also have users community which really helps alot.

Spiceworks

Spiceworks - The IT solutions your company needs

Has been nothing but positive, was able to roll out everything alone and if need be there was a community/help forum to aid.

Spiceworks

Spiceworks Network Monitor/Asset Discovery/Network Mapping

The installation of the products is very straight forward and easy to do. No more difficult that installing any other software package.

Spiceworks

Spiceworks is a good ticketing system, but has some big limitations.

Spiceworks is a good Help Desk Ticketing system and more, but it does have limitations. It allows you to design forms, but field order is determined entirely by alphabetical order. Also, field names can not contain numbers and other expected char. The biggest drawback of Spiceworks as an HD ticketing system is that the forms for entry and review have way too much white space and there is nothing one can do to change that. This leads to a lot of scrolling to look a just a couple of comments. If the forms layout tool allowed for moving fields around and got rid of all of the wasted white space this tool would be a lot better. Overall it works well and takes care of our needs, but the limits can be a bit annoying.

Spiceworks

Spiceworks

We installed Spiceworks on Windows Server 2008 R2. The install was relatively straightforward and not very difficult. It basically walks you through all of the steps to set it up in a nice wizard-based setup process. We installed Spiceworks to do network mapping primarily and to have insight as to what was running on our network.

Spiceworks

Free, Easy to setup, up to the mark. Just up to the mark

We've been using the free version of Spiceworks for over 4 years now. Although we do not depend on this tool prima facie, this is quite dependable. Software scan reports of workstations aren't correct, but warranty information, and support expiry notifications are cent percent perfect. That's the only reason we still have a server running Spiceworks. Since its free, and easily customizable, we plan to upgarde it in the near future.

Spiceworks

Spiceworks review of 7.5

So much functionality in a free product. I maintain all vendor agreements, software, inventory in addition to tracking changes in hardware. No to mention the fact that this works so well as a help desk to track problems to devices. Really a great tool for the IT department. We have also implemented it into other departments to assist them in tracking problems.

Spiceworks

Best tool on the market for the price

We were looking for a reasonable solution to manage our Help Desk requests. We looked at many other solutions and found the solution cumbersome or expensive. Spiceworks was free with minimal charge to remove ads. Our Help Desk team loves it. Spiceworks support has been great to work with. We have been able to use this for compliance as well as organizing our team and supporting our end user.