4.7 out of 5 (39 Ratings)

39 Verified Reviews

TOPdesk

Good implementation and support experience.

We quickly built up a good relationship and got a feeling from the outset that the vendor was working with us and that they were on our side. We had the same key vendor contact throughout the implementation of the project who was proactive, accommodating and dedicated to making our service a success. By building that good relationship, the communication was easy, they took the time to understand what we were trying to achieve, provided ideas when we were at a loss and focused on processes in order to help us work smarter.

TOPdesk

"A very good all-in-one solution"

TOPdesk knows what they're doing, they had a good implementation plan. We do not only use TOPdesk for IT, but also for the other supporting departments.

TOPdesk

Fast to implement and easy to use

Also the tool has proven to be flexible and adaptable to our needs. Actually TOPdesk was implemented as a temporary solution, but proved to be satisfactory for already 6 years. Very much appreciated is also the search functions and the reporting.

TOPdesk

Mature software, deployment was easy, great work tool.

We were very pleased with a tool. The implementation of the TOPdesk system met all expectations. Its deployment is easy, its adherence to the tool is simple, its learning curve is fine. That added a good team preparation, this made a rapid implementing and efficient.

TOPdesk

Great tool, user friendly and cost efficient!

The tool is very easy to use and i dont have to have a user manual

TOPdesk

TOPdesk creates overview and is intuitive to use

TOPdesk creates overview and is intuitive in use

TOPdesk

Implemantation was easy. Intuitivity use

an easy program to use, intuitivity usable.

TOPdesk

Solid and flexibel tool, and vendor is willing to think along

Solid and flexibel tool, and vendor is willing to think along

TOPdesk

TOPdesk maken me work easier and transparant!

When you know how to work with it (you need training) the software of TOPdesk really supports what you need. It is an archive, a workflow and a planner.

TOPdesk

TOPdesk is user friendly and it creates overview for our department

TOPdesk is more customer focused than building focused