Dec 20, 2016
Very smooth implementation and adoption rate.
Dec 9, 2016
Great conversation with sales engineer right out of the gate. Needed information on a specific process (JIRA integration) that my sales agent was only mildly knowledgable about, but favorable overall.
Dec 9, 2016
It's a great product, but the most useful features are hidden behind upgraded plans, which would double or even triple our support costs.
Nov 30, 2016
My company has been using Zendesk for years now. It is a tried and true service that we've grown to rely heavily on for day to day customer interactions. We appreciate how Zendesk has continued to grow over the years. They support all browsers and they support app API from different 3rd-party vendors. We are very satisfied with this customer relations tool and plan on being a promoter for years to come.
Oct 18, 2016
Zendesk has been one of our most valued & trusted partners
Jun 14, 2016
Quality product with good mobile experience.
May 11, 2016
Implementation was easy, and knowledge base and support were effective. The initial selection was much easier than with other vendors.