4.3 out of 5.0 (7 ratings)
7 Verified Reviews

Zendesk

Basic, clean tool, easy to use.

Very smooth implementation and adoption rate.

Zendesk

Easy Onboarding SaaS project with great UX

Great conversation with sales engineer right out of the gate. Needed information on a specific process (JIRA integration) that my sales agent was only mildly knowledgable about, but favorable overall.

Zendesk

Great support tool, definitely worth trying out

It's a great product, but the most useful features are hidden behind upgraded plans, which would double or even triple our support costs.

Zendesk

Zendesk is tried and true. I can't see myself using another service.

My company has been using Zendesk for years now. It is a tried and true service that we've grown to rely heavily on for day to day customer interactions. We appreciate how Zendesk has continued to grow over the years. They support all browsers and they support app API from different 3rd-party vendors. We are very satisfied with this customer relations tool and plan on being a promoter for years to come.

Zendesk

Look No Further - Zendesk

Zendesk has been one of our most valued & trusted partners

Zendesk

Quality product for smaller organizations or business units.

Quality product with good mobile experience.

Zendesk

Overall good experience

Implementation was easy, and knowledge base and support were effective. The initial selection was much easier than with other vendors.

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