Managed Network Services Reviews and Ratings

What are Managed Network Services?

Gartner’s view of the MNS market is focused on externally provided network operations center (NOC) life cycle services delivering on both the current and emerging needs of end-user customers. The MNS market consists of globally capable providers of MNS that provide service management functions for the operation of enterprise networks for two managed network services: Managed LAN/WLAN services (i.e., MNS for LAN) include the management of all in-scope enterprise LAN customer premises equipment (CPE), inclusive of a single point of contact (SPOC) ownership for the life cycle management of these devices. Managed WAN services (MNS for WAN) include the management of all in-scope enterprise site edge networking CPE and WAN transport management. These services provide life cycle management for site edge CPE, such as routers and SD-WAN. Additionally, MNS providers provide a SPOC for troubleshooting ownership with all WAN transport services connecting client sites.

Products In Managed Network Services Market

"Met-Tel team becomes an extension of Caliber team to serve over 1300 locations."

Met-tel is a great partner and have become an extension of our team. By using their services, it has allowed our team to focus on the core business and not worry about our data and telecom needs.

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"Managed IT infrastructure solution !!!"

Wipro managing our IT infrastructure efficiently since almost 10 Years. Wipro has good leadership, program management and technological skills and well trend processional. They have good proactive incident detection and response management tools.

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"HCL - A Trusted Partner "

Working with HCL has been more like a trusted partner than just another Vendor. HCL has been helping us wherever and whenever needed over the past few years - from Operational Stability to Project Delivery, Testing new technologies to delivering them - we couldn't have done without HCL's services.

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"TCS Managed Network Services review"

TCS as a MNS supplier is a perfect cultural fit into my organization. Long term stability and an open minded culture between the companies have created great value for our company and development of staff. Commitment to the delivery and a service minded approach is key for a successful relationship and this has worked out very well with TCS.

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"Microland a partner not a supplier"

I have found Microland to be a highly responsive and professional organisation. They actively listen to our requests and work in conjunction with us to realise pragmatic solutions that work with the financial and operational constraints we have at the time. Microland really let the data speak and are very open and clear on performance as well as instilling an excellent continuous improvement construct around everything they do. Their reaction to and support for their staff during covid was also highly commendable showing that they not only care for their staff but take action to protect Customer operations throughout a highly challenging period.

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"The Hughes Advantage - A Complete Solution!"

Hughes took very good care of us. The automatic 4G back up, the flexibility to bring our own broadband, and included maintenance, made this an easy choice for my dealers.

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"Network and mobilty solutions"

Good technological solution and suitable for our company. Very good professional team with a very good expertise and able to offer the required solution.

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"Great Partner!"

Optanix has been a great partner to us over the years. Very collaborating and accommodating to meet our demanding business needs. They have provided some very strong talent to help us get through some challenging transitions and additions to our footprint.

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"Sify as a Managed Network service provider is good to go for every organization. "

Overall, my operations went smooth after a transition from Other WAN management service provider to Sfiy Managed services. The people in the management are supportive and professional to our organization. The team is keen in providing us short term as well as long term solutions for problems.

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"Lumen is one of the best in the business"

They work very hard to provide timely and accurate updates and know the needs of the customer very well.

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"Reliable and great customer service"

Customer service and system reliability are the key issues for me. Verizon is great on these two points.

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"Cost was really the only downside to their offerings"

We implemented an EDI and a three ENS links with Comcast Fiber and have had no complaints. We've had one small downtime but it was in the overnight and we were keep in the loop while it was down.

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"AT&T MNS: how it can bring value to your IT operation and business."

AT&T MNS was able to overcome the lack of infrastructure (WAN connectivity) in South America countries (remote locations spread across Brazil, Argentina and Chile, mainly), partnering with several different last-mile providers in order to deliver the best service to my company with full transparent MNS (I had only one single point of contact for all those countries).

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"Presidio's Managed Network Services provides peace of mind for small teams"

Presidio's managed network services takes a significant weight off of a small team's shoulders, allowing us to focus on helping our internal clients instead of the tediousness of day to day network management

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"Best Manages Network Service Provider" Vodafone""

Vodafone is the best Services Provider as Managed network Services. with my last 3 years connection with Vaodafone for MPLS and the WLAN services and have very good performance with the services provided from Vodafone. 24*7 services and the active Services engineers make more products to Vaodafine. There is beautiful part is Proactive ticket and monitering. Which help to make the max SLA and uptime for the services. Timely order delivery also makes Vodafone best.

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"Windstream SD-WAN: Caution!"

We were looking to move from our current Velocloud MSP to another carrier using the same sd-wan platform, but with a larger backbone given our national scale out. We were looking for a co-managed solution, versus fully managed, as we manage our current sdwan deployment. Our goal was simply to "lift and shift" our current vce devices with new ones without making underlying network topology changes. We narrowed our choices to Windstream and ATT as they met our criteria for offering a co-managed product with a national backbone. We ultimately decided to go with Windstream SD-WAN Concierge service after reviewing each vendor proposal against our criteria as well as analyst calls with Gartner. Planning the transition with our Windstream PM was great. We had regular touch point calls to discuss progress, timelines, tasks, objectives, etc. and all delivery dates, with the exception of a few circuits, were met. Our current dissatisfaction with the service is in the delivery and current operation. If you are moving from a current velocloud deployment that you are managing via velocloud orchestrator (VCO), you will not have the same access or abilities via the Windstream Enterprise (WE) portal and you will not be given access to your tenant VCO. You need to work with your Technical Services Manager (TSM) who has access to the VCO to make changes or troubleshoot for you.

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