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5.0 out of 5.0 (3 ratings)

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We have aggregated ratings data on Ataccama but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Master Data Center (MDC), Other...

    Implementation was easy, development is very fast.

    Overall Comment

    Ataccama is very keen on their product and they are proud of it. It took us about 8 months to implement MDC that integrated 5 very large customer data sources. The majority of the time though was put towards turning our environments for performance and adding security for PII data. During this period we experienced a great help from Ataccama support and development team when they not only answered our questions but actually helped us in issues resolution by visiting the office and online. Very good experience overall.

    What one piece of advice would you give other prospective customers?

    More time needs to be spent on thorough design and planning before actual installation

    What do you like most about the product or service?

    ease of development, transparency of data model, functionality including mathematical model.

    What do you dislike most about the product?

    Performance and use of memory perhaps have to be addressed in the future. But this is an advice or wish, rather than a "dislike" comment.

    What one thing do you wish the vendor did differently?

    Provide more detailed environment settibng and sizing requirements.

    If you could start over, what would your organization do differently?

    We would have to be more prepared for the new product in terms of environments, sizing, and performance.

    Product capabilities - overall comment

    We would like to see mathematically estimated scores of matching quality as part of the product. Otherwise, functionality is on the top level comparing to other products reviewed.

    Service & support - overall comment

    Timely, very organized and on a high technical level. Williness to help.


  • 5 out of 5.0, Reviewed

    Product(s): Master Data Center (MDC)

    MDC review.

    Overall Comment

    Great support Ataccama very eager to solve issues.

    What one piece of advice would you give other prospective customers?

    use best practice rules

    What do you like most about the product or service?

    ease of use

    What do you dislike most about the product?

    nothing

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    look at best practice initially

    Product capabilities - overall comment

    priduct very flexible and easy to ise

    Service & support - overall comment

    company vision and roadmap are excellent and fit our needs. support / tickets resolved quickly.. even had developers on call for assistance

    Integration & Deployment - Overall comment

    fantastic support helping to integrate


  • 5 out of 5.0, Reviewed

    Product(s): Other...

    Give your data steward ownership of their manually maintained data; get IT out of the way

    Overall Comment

    Ease of use for the end user/data steward. Minimal training required for the end user/data steward. Uncomplicated development platform/simple to enhance. Responsive support.

    What one piece of advice would you give other prospective customers?

    Work with the business to establish governance beforehand if possible, or make it a priority so that you can make the most of this opportunity.

    What do you like most about the product or service?

    Ease of use, easy to develop, quick turn around in support

    What do you dislike most about the product?

    Some limitations on process generalization. Simplify bulk load functionality.

    What one thing do you wish the vendor did differently?

    Some feature choices were not available initially; they are being responsive to customer requests.

    If you could start over, what would your organization do differently?

    Go straight to enterprise license; started small and built up.

    Product capabilities - overall comment

    Have provided feedback on additional features we'd like to see. The vendor has shown to be responsive to requests in the past.

    Service & support - overall comment

    very responsive and thorough

    Integration & Deployment - Overall comment

    A few hiccups in initial installation, but support cleared issues up.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
5.0

Ability to understand your organization's needs

(3)
4.7

Timely and complete response to product questions

(3)
5.0

Pricing and contract flexibility (pricing and terms)

(3)
4.7
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.7

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
5.0

Ease of integration using standard APIs and tools

(3)
5.0

Quality and availability of end-user training

(3)
4.7

Ease of deployment

(3)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
5.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(3)
5.0

Quality of technical support

(3)
5.0

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.7

Data Modeling

(3)
4.7

Information Quality / Semantics

(3)
5.0

Load / Synch / Business SVC / Integration

(3)
4.7

Workflow / BPM

(3)
4.7

Perform / Scaling / Avail / Security

(3)
4.0

Stewardship Support

(3)
4.7

Information Governance Support

(3)
5.0
1 2 3 4 5
Section
1

Additional Context

What is the number of source data systems that feeds the MDM of the customer data implementation?

10 or less

More than 10 but less than 50

50 or more


What is the number of target systems fed by the MDM customer data implementation?

10 or less

50 or more


Which best describes your organization's usage of MDM of customer data?

Completely Analytical

Primarily analytical, but with some analytical operational usage

Primarily operational, but with some analytical usage


Which of the following best describes where the majority of your data attributes for MDM of Customer Data are authored?

Centralized

Consolidated


What was the nature of your involvement?

Application Lead

Functional Assessment

Development/Integration

Maintenance and Support

Rollout and Install

Technical Assessment

Vendor/Product Selection

User Training


Why did you purchase an MDM solution? (Please select all that apply)

Cost management

Create internal/operational efficiencies

Drive innovation

Improve business process agility

Reduce time to market

Drive revenue growth

Enhance decision making

Improve business process outcomes

Improve customer relations/service

Improve supplier or partner relations

Improve compliance and risk management


What other vendors were considered?

IBM

Ataccama

Informatica

Oracle

SAP

Talend

TIBCO Software

Other...


What were the key factors that drove your decision?

Overall cost

Product functionality and performance

Strong customer focus

Product roadmap and future vision

Strong consulting partnership

Strong services expertise

Financial/organizational viability


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa