1 out of 5.0, Reviewed May 11, 2016
IBM over-promised and in the end could not deliver.
Run a full POV with clear measurable requirements.
Old, legacy software not integrated with any other IBM offering.
Follow-through on their commitment to make it work.
Take a more objective approach not based on pre-existing relationships with IBM.
Never implemented; had to abandon the implementation.
4 out of 5.0, Reviewed Mar 4, 2016
Overall, the product is easy to use initially and has the ability to handle our requirements.
Be sure you have experienced support and development staff available for your deployments.
The product is good because it comes with a well thought out and proven data model out of the box.
That making changes to that pre-existing data model is not a lot easier.
Offer better support for the product.
We should have done customer site visits before choosing the product.
The vendor's responsiveness is sub-optimal in timeliness.
The product comes with a ton of integrations out of the box.
3 out of 5.0, Reviewed Oct 27, 2015
We deployed the product initially in 2013, and it has sat in production since doing nothing. We are now deploying a 'phase 2' and are hopeful that better use of the product will be taken up. The main failing has been in Business engagement and actually understanding what capabilities of the tool we wish to deploy.
When it comes to MDM, the application/tool is 1% of the solution. Do not underestimate the internal discussion and strategy that needs to be developed to make this work. It's all about organisation change and governance.
It has great capability to deliver on what we want. Any of the ideas we are now throwing about have the ability to be deployed, we just need to work out what they should be.
Most of our issues have come about due to the vendor implementation of the product. One big one is that we were recommended a virtual database, and this has caused us headaches from the word go.
Provided us with a better 3rd party vendor to deploy the product with. Unfortunately their recommendation was for an oganisation who had little to no experience with the IBM tool, but they had done other software dpeloyments. Also, they did not scope the work well at all; half of this was due to us having not evne scoped it internally before we began.
We would have spent much more time focusing on internal engagement for the solution. Too much emphasis was placed on the tool, and very little was on the Business utilisation of the tool, use cases, internal capabilities, governance, and such. The tool is purely a mechanism to achieve all of the above. We bought the car, but we didn't even know what we wanted it for, or if we even needed it.
The Infosphere product has great MDM capabilities. It will allow us to expand beyond the initial 'single view of customer' deployment of the tool, and really start to expand quickly into data quality components, and also meta data management.
Data stage was introduced to provide the batch loading of data, and this is working well. The API layer also works well with our ESB.
3 out of 5.0, Reviewed Oct 5, 2015
Overall the product provides the capabilities we needed, but adapting to our existing customer file was difficult and presented several performance issues.
Engage IBM professional services to lead the design. Utilizing the out of the box services presented significant performance issues given the complexity of our existing data.
1 of 1 peer(s) found this review helpful.
4 out of 5.0, Reviewed Jun 8, 2015
We have a close relationship with IBM and this was strengthened with this implementation.
Don't short change the project...include all the benefits and cost of what an MDM can do.
A consolidated location of our data.
Use of confidential data for analysis without an answer for protection.
Helped to supply information on deployments to other customers with benefits and costs defined.
Include more side benefits into the scope - e.g. Compliance and Data Protection.
So far, all of our requirements have been met...however, there will be more implementations and we are concerned about the ability to meet them.
We always receive great support from IBM.
We have had challenges, but much of this is due to legacy apps at our company.
1 of 1 peer(s) found this review helpful.
3 out of 5.0, Reviewed Apr 2, 2015
Implementation took much longer than expected... many bumps along the road.
Include data quality focus earlier.
Seem to have a lot of issues matching data in registry (i.e., false matches).
3 out of 5.0, Reviewed Apr 1, 2015
IBM's product at the time was lagging behind our first choice but other relationships drove the strategic decision to choose IBM. We were one of the first implementations for their Initiate product; this has evolved overtime to be their current offering.
Be aware of all aspects of the product. For instance, if business won't use the tool because the UI is clunky or disjointed your efforts will lag. Be wary of brand new investments.
Licensing model over time has become an advantage.
Lack of reference data management, information quality components.
Be more aware of the product they were offering, we did mutual discovery upon their purchase of Initiate.
We are currently completing vendor evaluation with a planned move within 6 months. This selection was designed to remove vendor bias from the conversation and we think there is a better result as a consequence.
Newer versions of IBM InfoSphere Standard Edition fill gaps built internally. Advanced edition seems to be better aligned to our needs.