3.5 out of 5 (2 Ratings)

2 Verified Reviews

Oracle Siebel Universal Customer Master (UCM)

Implementation was tedious but is working consistently in production.

Oracle/Siebel support has been valuable and satisfactory.

Oracle Siebel Universal Customer Master (UCM)

Workflow/BPM. There is not a process to Accept/Reject new customers or updates on existing Customers. We had to create a customization to create process.

We were the first to implement Oracle MDM on Fusion Platform. The product was new and had multiple bugs. When we upgraded the system to Rel8, we got a much more stable system.