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4.0 out of 5.0 (2 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Master Data Governance-C

    Implementation was easy but certain product kinks on HANA need to be addressed.

    Overall Comment

    Overall very responsive to our project needs. There were several product issues encountered during R1 implementation and Max Attention was prompt in brokering solutions with SAP engineering.

    What one piece of advice would you give other prospective customers?

    MDG has a lot of negative press but the product shows good potential and should be considered over implementing 3rd party tools with SAP ECC.

    What do you like most about the product or service?

    Works well for vendor master which is what we implemented in R1.

    What do you dislike most about the product?

    Forcing a lot of non important attributes for employee vendors.

    What one thing do you wish the vendor did differently?

    Laid out the integration framework clearly.

    If you could start over, what would your organization do differently?

    Nothing.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Master Data Governance-C

    Good concept, but needs more detailing to migrate

    Overall Comment

    SAP MDG-C is good overall, it is seamlessly integrated with the ECC. It is also positioned as a strategic component in the SAP EIM architecture. However, SAP needs to provide more migration recommendations for an existing SAP ECC master data to migrate to SAP MDG-C. This includes how the business partner concept will impact the existing customers, approach in handling changes to existing Master Data. The interfaces w.r.to othe SAP systems(creation, change handling via APIs) needs to be illustrated in de Overall, a good product with SAP postioning it well in their pipeline and also with big data becoming reality, data govcernance will become imperative for any end to end solution.

    What one piece of advice would you give other prospective customers?

    Take clear decision on if you need to go for Hub or co-deploy. Look at all SAP and non-SAP systems in the landscape and ensure this wil fit in the big picture.

    What do you like most about the product or service?

    Single system to govern master data centrally. Supports data quality insights directly from this system. Easier to correct and distribute master data seamlessly.

    What do you dislike most about the product?

    Many functionalities are still not very clear. This creates a sense of uncertainty in the implementation.

    What one thing do you wish the vendor did differently?

    Have better support and recommendation, being a relatively new product.

    If you could start over, what would your organization do differently?

    Not really, this fits well with the big picture

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.5

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
3.5

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.5

How long did your deployment take?

12 months or more

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.5

Ease of integration using standard APIs and tools

(2)
3.5

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(2)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(2)
3.0

Quality of technical support

(2)
3.5

Quality of peer user community

(2)
2.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.5

Data Modeling

(2)
3.5

Information Quality / Semantics

(2)
3.5

Load / Synch / Business SVC / Integration

(2)
3.0

Workflow / BPM

(2)
3.5

Perform / Scaling / Avail / Security

(2)
3.5

Stewardship Support

(2)
3.5

Information Governance Support

(2)
3.5
1 2 3 4 5
Section
1

Additional Context

What is the number of source data systems that feeds the MDM of the customer data implementation?

10 or less


What is the number of target systems fed by the MDM customer data implementation?

10 or less

More than 10 but less than 50


Which best describes your organization's usage of MDM of customer data?

Completely Operational

Equally operational and analytical


Which of the following best describes where the majority of your data attributes for MDM of Customer Data are authored?

Centralized

Consolidated


What was the nature of your involvement?

Application Lead

Development/Integration

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

Vendor Management

Vendor/Product Selection

Other...


Why did you purchase an MDM solution? (Please select all that apply)

Drive revenue growth

Improve business process agility

Create internal/operational efficiencies

Enhance decision making

Improve compliance and risk management

Other...


What other vendors were considered?

IBM

Informatica

Oracle

SAP


What were the key factors that drove your decision?

Breadth of services

Financial/organizational viability

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision

Strong consulting partnership

Strong services expertise


In which region(s) did your deployment take place?

EMEA

APAC

North America