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3.5 out of 5.0 (2 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Master Data Governance-M

    Master Data governance improvement.

    Overall Comment

    We first had another implementation partner but shifted in the middle of the design. Extremely important to have right skilled resources to orchestrate the design for the first implementation.

    What one piece of advice would you give other prospective customers?

    For the Design and implementation, start small and learn the product before taking full scope of master data into consideration. You need a strong solution architect that can orchestrate to design and implementation and not only delivering what you asking for.

    What do you like most about the product or service?

    Possible to centralize the Master Data Governance and analyses for improvements.

    What do you dislike most about the product?

    Mostly focusing on ERP master data as out of the box functionality. Master Data to other systems like CRM, SCM etc. needs to be built.

    What one thing do you wish the vendor did differently?

    Closer collaboration between them as implementation partner and internal IT for faster knowledge transfer and understanding of IT and business constraints.

    If you could start over, what would your organization do differently?

    Interviewing all resouces for the implementation including the main Vendor and 3rd party.

    Product capabilities - overall comment

    Helps centralize, govern and measure accuracy of Master Data.

    Service & support - overall comment

    Internal support organization.

    Integration & Deployment - Overall comment

    We implemented MDG-M as an add-on to SAP ECC which made the integration and deployment easier and reliable. ECC is still the Master of Master Data and MDG governs the data.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.5

Ability to understand your organization's needs

(2)
3.0

Timely and complete response to product questions

(2)
2.5

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.0

How long did your deployment take?

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(2)
3.0

Quality and availability of end-user training

(2)
3.5

Ease of deployment

(2)
2.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
2.5

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(2)
2.5

Quality of technical support

(1)
2.0

Quality of peer user community

(2)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0

Data Modeling

(2)
3.5

Information Quality / Semantics

(2)
3.5

Load / Synch / Business Services / Integration

(2)
3.0

Workflow / BPM

(2)
4.0

Perform / Scaling / Avail / Security

(2)
3.5

Stewardship Support

(2)
4.0

Information Governance Support

(2)
4.0

Product Stability

(2)
4.0
1 2 3 4 5
Section
1

Additional Context

What is the number of source data systems that feed the MDM of the product data implementation?

10 or less


What is the number of target systems fed by the MDM product data implementation?

10 or less


Which best describes your organization's usage of MDM of product data?

Primarily operational, but with some analytical usage


Which of the following best describes where the majority of your data attributes for MDM of Product Data are authored?

Centralized

Consolidated


What was the nature of your involvement?

Development/Integration

Executive Sponsor

Functional Assessment

Maintenance and Support

Technical Assessment


Why did you purchase an MDM solution

Create internal/operational efficiencies

Improve business process outcomes

Drive innovation

Drive revenue growth

Improve business process agility

Improve compliance and risk management

Improve customer relations/service

Reduce time to market


What other vendors were considered? Multiple responses allowed.

hybris, an SAP company

IBM

Informatica

Oracle

SAP


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

EMEA