May 11, 2016
SaaS offering is poor. SaaS offer does not support customization. Any change small or big costs a lot of money (infamous MOD). Does not support standard retail functions like refund via new Gift Card. Does not support Gift Card issuance integration (like issue, activation etc.). Comes pre-integrated with the single vendor for payment like CyberSource (any other vendor means customization). Customer support Module is very primitive.