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C3 Energy

2.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on C3 Energy but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 2 out of 5.0, Reviewed

    Product(s): C3 Revenue Protection

    Implementation was difficult with multiple delays

    Overall Comment

    We have had numerous data issues with this vendor


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Timely and complete response to product questions

(1)
2.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0

Ability to understand your organization's needs

(1)
2.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

Ease of integration using standard APIs and tools

(1)
3.0

How long did your deployment take?

6-9 months


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of deployment

(1)
3.0

What was your implementation strategy?

Worked with just the vendor


Deployment architecture

On-premises


Section
1

Service & Support

Overall rating of service and support from the vendor

(1)
3.0

Quality of technical support

(1)
3.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Meter Data Analytic Support

(1)
2.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Ease of Use

(1)
4.0

Scalability

(1)
2.0

Integration

(1)
4.0

Customization

(1)
3.0

Validation, Editing and Estimation

(1)
2.0
1 2 3 4 5
Section
1

Additional Context

Please rate your overall experience with this vendor

(1)
2.0

Why did you purchase the software or service?

Create internal/operational efficiencies

Drive revenue growth

Enhance decision making

Improve business process outcomes


What was the nature of your involvement?

Analytics User


What were the key factors that drove your decision?

Better, faster decisions

Increased revenue


Choose the option that best describes the complexity of your implementation/number of meters

100,000-500,000


In which region(s) did your deployment take place?

North America


What was your technology adoption bias for this implementation?

Mainstream (adopt maturing technologies with manageable risk)


Go-live Year

2016


What other vendors were considered?

Accenture


Section
1

Lessons Learned

Would you recommend this product or service to others?

I'm unsure


How satisfied is your organization with the product or service meeting its needs?

(1)
3.0

How satisfied is your organization with the value the product or service provides for the money spent?

(1)
3.0
1 2 3 4 5