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mobile-application-development-platforms adobe All Markets > Mobile App Development Platforms

Adobe

4.0 out of 5.0 (10 ratings)

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We have aggregated ratings data on Adobe but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Adobe PhoneGap Enterprise, Apache Cordova

    Good experience

    Overall Comment

    Good

    What one piece of advice would you give other prospective customers?

    Pay attention for Compatibility across platform

    What do you like most about the product or service?

    Innovative UI and simple to roll-out

    What do you dislike most about the product?

    Compatibility across platform

    What one thing do you wish the vendor did differently?

    Have comprehensive support

    If you could start over, what would your organization do differently?

    Compatibility across platform


  • 5 out of 5.0, Reviewed

    Product(s): Adobe Experience Manager, Apache Cordova

    Seamless transition, but requires governance

    Overall Comment

    Extremely satisfying.

    What one piece of advice would you give other prospective customers?

    Be mindful of backend system integration needs.

    What one thing do you wish the vendor did differently?

    Create a more definitive scope.

    If you could start over, what would your organization do differently?

    Consider additional product options.


  • 5 out of 5.0, Reviewed

    Product(s): Adobe PhoneGap Enterprise, Adobe Digital Publishing Suite

    Adobe Creative Cloud

    Overall Comment

    Excellent product

    What one piece of advice would you give other prospective customers?

    Excellent toolset for teams.

    What do you like most about the product or service?

    Great scope of tools and support.

    What do you dislike most about the product?

    Long standing expertise in marketing, publishing, and innovative products.

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    Develop a more defined product selection process amongst team.


  • 4 out of 5.0, Reviewed

    Product(s): Adobe PhoneGap Enterprise

    Ease of implementation when leveraging existing Java resources.

    Overall Comment

    Very satisfied with the flexibility, low complexity, and low cost when compared to other options.

    What one piece of advice would you give other prospective customers?

    Plan ahead for resources.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Moved from our previous framework earlier. We considered us to be too entrenched with our legacy framework. Moving to PhoneGap/Cordova was very easy once we started.

    Service & support - overall comment

    Responsive to issues and product is updated frequently.


  • 2 out of 5.0, Reviewed

    Product(s): Adobe Experience Manager

    Assess your needs first before implementing AEM.

    Overall Comment

    AEM is a very powerful tool with many capabilities. In our case, it was too large for our needs and the impact is that we are paying for far more than we are using. The results and the experience from an internal perspective, as well as a consumer perspective, are great - that is not the issue in question. For a company our size, the overall overhead of costs, service, and maintainability do not fit our needs.

    What one piece of advice would you give other prospective customers?

    Validate your needs first, including scalability and room for innovating change. Then pick a product that best fits your needs.

    What do you like most about the product or service?

    Powerful tool.

    What do you dislike most about the product?

    Overhead costs.

    What one thing do you wish the vendor did differently?

    The vendor could have helped us achieve a better understanding of the product vs needs, instead, they have a customer with buyers remorse.

    Service & support - overall comment

    We've experience long response times.


  • 4 out of 5.0, Reviewed

    Product(s): Adobe Digital Publishing Suite

    Adobe has a great feature set.

    Overall Comment

    Adobe did a great job of preparing us for our conversion over to the Adobe Digital Suite.

    What one piece of advice would you give other prospective customers?

    Go get it.

    What do you like most about the product or service?

    It is a complete feature set!!

    What do you dislike most about the product?

    Lack of initial training.

    What one thing do you wish the vendor did differently?

    Provide training initially.

    If you could start over, what would your organization do differently?

    Include training.

    Service & support - overall comment

    Training!!


  • 4 out of 5.0, Reviewed

    Product(s): Adobe PhoneGap Enterprise, Apache Cordova

    Easy Implmentation across multiple platforms.

    Overall Comment

    Were able to go to market with write once run everywhere on IOS, Android and Blackberry. The changes required were marginal for the 3 platforms and features we chose to implement.

    What one piece of advice would you give other prospective customers?

    Ensure any device specific features you are looking to use for Mobile applications which are supported by the platform.

    What do you like most about the product or service?

    The extensibility for the cost.

    What do you dislike most about the product?

    I got nothing bad to say.

    What one thing do you wish the vendor did differently?

    Nothing off the top of my head.

    If you could start over, what would your organization do differently?

    Standardize our web service model and approach for web sites prior to launching Mobile

    Integration & Deployment - Overall comment

    Ease of creating multiple builds from one code base to support the applications we create.


  • 4 out of 5.0, Reviewed

    Product(s): Adobe Experience Manager

    Implementation was challenging, but once we understood the key concepts, it was easy.

    Overall Comment

    Adobe does a great job of providing support when you need it.

    What one piece of advice would you give other prospective customers?

    Invest some time customizing the tool to your needs.

    What do you like most about the product or service?

    The UX for content editors is great.

    What do you dislike most about the product?

    The high price.

    What one thing do you wish the vendor did differently?

    I wish they organized their documentation a little better.

    If you could start over, what would your organization do differently?

    We would have customized the DAM to make our lives easier.

    Product capabilities - overall comment

    It is a very capable platform.

    Service & support - overall comment

    It was great. They were willing to help us whenever we needed them to.

    Integration & Deployment - Overall comment

    Deployment is kind of tricky. You definitely need to have a deployment expert on your team if you want to scale out.


  • 4 out of 5.0, Reviewed

    Product(s): Apache Cordova

    Ideal choice if you have developers strong in modern web design and want to build cross platform apps.

    Overall Comment

    Great technology and easy to implement in our environment.

    What one piece of advice would you give other prospective customers?

    Do a few proof-of-concepts to get a feel for how the technology works. Deploy on all your platforms, there are many differences (Android, IOS, Windows Phone).

    What do you like most about the product or service?

    No license costs.

    What do you dislike most about the product?

    No complaints.

    What one thing do you wish the vendor did differently?

    We never had to talk to the vendor for our implementation.

    If you could start over, what would your organization do differently?

    Started on the platform sooner. We were using a Mobile App Development Platform that was costly and locked us in prior to switching to Cordova. We also should have implemented our server side architecture (web api) in a DMZ so we wouldn't have to rely on VPN connections for some of our apps.


  • 4 out of 5.0, Reviewed

    Product(s): Adobe Experience Manager

    Next Generation Digital Stack

    Overall Comment

    Very Good ..It became a niche area and had challenges to get resources in the market.

    Integration & Deployment - Overall comment

    Had challenges initially, but worked out well in the end.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(8)
4.4

Ability to understand your organization's needs

(8)
4.1

Timely and complete response to product questions

(9)
4.1

Pricing and contract flexibility (pricing and terms)

(8)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(10)
4.3

How long did your deployment take?

6 - 9 months (<9)

3 - 6 months (<6)

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(7)
3.9

Ease of integration using standard APIs and tools

(9)
4.3

Quality and availability of end-user training

(7)
3.6

Ease of deployment

(8)
3.9
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(9)
4.2

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(8)
4.0

Quality of technical support

(8)
4.0

Quality of peer user community

(5)
4.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(10)
4.5

ALM Support

(6)
3.8

Analytics

(8)
4.1

Arch. Support for Hybrid/Mobile Web

(8)
4.3

Arch. Support for Native Platforms

(6)
4.0

B2C Prebuilt Apps/Templates

(6)
3.7

B2E Back-Office Apps/Templates

(6)
3.5

B2E Front-Office Apps/Templates

(6)
3.7

Cloud Services and Offline Support

(6)
3.8

Integration and Consultants

(9)
4.1

AD Productivity

(7)
4.4

Security/Deployment/Distribution

(8)
4.5

Standard-Based Development/Openness

(8)
4.5

Testing and Test Cloud

(7)
4.0

Toolset Including Build Cloud

(6)
3.8

UX Quality Across Platforms

(9)
4.4
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Vendor/Product Selection

Technical Assessment

Functional Assessment

Executive Sponsor

Maintenance and Support

Rollout and Install

Vendor Management

Other...


Why did you purchase a Mobile Application Development Platform solution?

Improve business process agility

Improve business process outcomes

Reduce time to market

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve customer relations/service

Drive revenue growth


What other vendors were considered?

Adobe

Google

Kony

Sencha

Xamarin

Alpha Software

Appcelerator

Apple

Embarcadero

IBM

Microsoft

Telerik (acquired by Progress Software)

Verivo Software

Other...


What were the key factors that drove your decision to select the vendor?

Product functionality and performance

Technological innovation

Breadth of services

Overall cost

Strong services expertise

Strong customer focus

Product roadmap and future vision

Strong consulting partnership

Strong user community


In which region(s) did your deployment take place?

North America

APAC

Asia/Pacific

EMEA