Loading product reviews...

mobile-application-development-platforms appcelerator All Markets > Mobile App Development Platforms

Appcelerator

4.0 out of 5.0 (3 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Appcelerator but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Appcelerator Platform

    Very capable MADP choice, but requires practice, practice...

    Overall Comment

    Training on the platform went well with a knowledgeable instructor. Touchpoint consulting service was great to deepen our knowledge of the platform beyond the training and focus on architechture of key components over our time period for development. We could have done a better job on our end by focusing more as business in getting the initial app developed quicker, instead of the slow-burn approach we "enjoyed".

    What one piece of advice would you give other prospective customers?

    Plan on learning to crawl, then walk, then run. Be realistic about how you team will adapt to the new technology. Be willing to dedicate the time as a business to focus on delivering a great app quickly.

    What do you like most about the product or service?

    Multi-platform development capabilities were most important to us. We needed to be able to cover most platforms (iOS/Android/Win) with our first app. The mobile backend as a service (MBaaS) provided by Arrow was quick and easy to setup for our data storage and retrieval needs.

    What do you dislike most about the product?

    Arrow connectors should be able to connect to our backend without requiring their virtual-private-cloud offering which increases the TCO. Like Salesforce.com using a multi-tenant architecture with white-listed IP addresses to accomplish the same thing.

    What one thing do you wish the vendor did differently?

    Our initial Jumpstart consulting effort was a bit stymied both from our timing and from the assigned consultant. It seemed that the consultant was always playing catchup to where we wanted to be. It did not help that the upgrade to Arrow (4.0) happened during the middle of this effort. After we were able to engage the Touchpoint services, with a very knowledgeable consultant, we were learning and engaging at a much faster pace.

    If you could start over, what would your organization do differently?

    We would dedicate a business initiative and entire development team to make the effort achievable in a more reasonable timeframe.


  • 4 out of 5.0, Reviewed

    Product(s): Appcelerator Platform

    Great proprietary product line with a vision, does not fit all apps and environments.

    Overall Comment

    Vendor and sales team are very responsive to the requests. They offered us access to an architect for training and to do a POC.

    What one piece of advice would you give other prospective customers?

    Use it for smaller and limited use not for critical longer term applications.

    What do you like most about the product or service?

    Easy to deploy and make updates, it takes seconds.

    What do you dislike most about the product?

    forced into the proprietary coding.

    What one thing do you wish the vendor did differently?

    They are very connected to the user communities, they need to allow for usage of other technologies and languages with their IDE.

    If you could start over, what would your organization do differently?

    Did not fit our device independent strategy. Had to learn proprietary language and formats that made upgrading to Angular very hard.

    Service & support - overall comment

    Very knowledgeable and dedicated to getting the devs. up and running fast.

    Integration & Deployment - Overall comment

    cloud based, easy IDE install.


  • 4 out of 5.0, Reviewed

    Product(s): Appcelerator Platform

    Appcelerator powers agile innovation

    Overall Comment

    Appcelerator helped us enter the mobile solutions market rather quickly and with great success. The ease of use and ability to generate cross-platform code were instrumental in being able to develop applications rapidly thereby allowing us to innovate in an agile way and increase our speed to market. Their satellite offerings (ACS, analytics, Soasta, arrow) provide value, but overall maturity is lacking in some areas.

    What one piece of advice would you give other prospective customers?

    Push for regular calls with both their support team as well as their product roadmap folks to ensure you are getting the attention on issues and requests.

    What do you like most about the product or service?

    Speed of app development.

    What do you dislike most about the product?

    ACS offering presents good opportunities for quick cloud integration but is a bit glitchy and lacks maturity.

    What one thing do you wish the vendor did differently?

    Their support seems a little thin at times, resulting in some delay to resolution. We've had occasional issues with ACS support. Regular calls with their support team help keep things moving.

    If you could start over, what would your organization do differently?

    With regards to Appcelerator, nothing.

    Service & support - overall comment

    They are always willing to resolve issues.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.3

Ability to understand your organization's needs

(3)
4.0

Timely and complete response to product questions

(3)
4.7

Pricing and contract flexibility (pricing and terms)

(3)
3.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.3

How long did your deployment take?

0 - 3 months (<3)

12 months or more

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(3)
3.7

Quality and availability of end-user training

(3)
4.0

Ease of deployment

(3)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(3)
4.0

Quality of technical support

(3)
4.3

Quality of peer user community

(3)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.0

ALM Support

(2)
4.0

Analytics

(3)
4.0

Arch. Support for Hybrid/Mobile Web

(3)
3.0

Arch. Support for Native Platforms

(3)
4.3

B2C Prebuilt Apps/Templates

(1)
3.0

B2E Back-Office Apps/Templates

(1)
3.0

B2E Front-Office Apps/Templates

(1)
3.0

Cloud Services and Offline Support

(3)
4.0

Integration and Consultants

(2)
4.0

AD Productivity

(2)
3.5

Security/Deployment/Distribution

(3)
3.7

Standard-Based Development/Openness

(2)
4.0

Testing and Test Cloud

(3)
3.7

Toolset Including Build Cloud

(2)
4.0

UX Quality Across Platforms

(3)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Technical Assessment

Vendor/Product Selection

Development/Integration

Executive Sponsor

Vendor Management


Why did you purchase a Mobile Application Development Platform solution?

Reduce time to market

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process agility

Improve customer relations/service


What other vendors were considered? Multiple responses allowed.

Sencha

IBM

Kony

Xamarin

Appcelerator

Apple

Microsoft

Salesforce

SAP

Telerik (acquired by Progress Software)

Verivo Software


What were the key factors that drove your decision to select the vendor?

Product roadmap and future vision

Overall cost

Product functionality and performance

Strong user community

Technological innovation

Strong consulting partnership

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America