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Apple

4.0 out of 5.0 (11 ratings)

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We have aggregated ratings data on Apple but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): iOS Software Development Kit (SDK)

    Developing with Apple

    Overall Comment

    The overall costs associated with this vendor made our decisions easier. Apple allowed us to develop what we wanted to develop in house without restrictions.

    What one piece of advice would you give other prospective customers?

    To have the implementation go as smooth as it can, have a developer on site that is proficient in C/C# and C++ code. This will benefit you since most apple applications are built in stated code.

    What do you like most about the product or service?

    The design platform is very functional and easy to use. The product itself is very inexpensive for what you can do with it.

    What do you dislike most about the product?

    We didnt like the fact that you needed a seperate license to add the app to the app store. Also being a coding program, it would be nice to be able to write in all languages.

    What one thing do you wish the vendor did differently?

    I wish Apple would allow for different coding languages to be used in their XCODE to allow for more functionality across platforms.

    If you could start over, what would your organization do differently?

    If we could start over, our team would have done nothing different. We needed the Software Developer Kit from Apple to write code to our newly implemented Apple TV's for our conference rooms.


  • 4 out of 5.0, Reviewed

    Product(s): Xcode integrated development environment (IDE), iOS Software Development Kit (SDK)

    Everything worked as advertised.

    Overall Comment

    Everything worked as needed.


  • 4 out of 5.0, Reviewed

    Product(s): iOS Software Development Kit (SDK)

    Implementation was easy

    Overall Comment

    Good integration.

    What one piece of advice would you give other prospective customers?

    Keep enough time to customise.

    What do you like most about the product or service?

    Integration

    What one thing do you wish the vendor did differently?

    N.A

    If you could start over, what would your organization do differently?

    Do it earlier.


  • 4 out of 5.0, Reviewed

    Product(s): iOS Software Development Kit (SDK)

    good

    Overall Comment

    Very good.

    What one piece of advice would you give other prospective customers?

    Select a good vendor.

    What do you like most about the product or service?

    Presentations

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Communicate

    If you could start over, what would your organization do differently?

    nothing differently

    Product capabilities - overall comment

    Good

    Service & support - overall comment

    Good.


  • 4 out of 5.0, Reviewed

    Product(s): iOS Software Development Kit (SDK)

    Just APPLE !

    Overall Comment

    Great Tech support - Support on-site was great.

    What one piece of advice would you give other prospective customers?

    Look around.

    What do you like most about the product or service?

    Works almost as well as pay products.

    What do you dislike most about the product?

    Support needs a K-12 only team.

    What one thing do you wish the vendor did differently?

    More white papers.

    If you could start over, what would your organization do differently?

    Look at all MDM products.


  • 4 out of 5.0, Reviewed

    Product(s): Xcode integrated development environment (IDE), iOS Software Development Kit (SDK)

    Adopting iOS SDK to develop internal application for Mobile Device.

    Overall Comment

    Good product with ample documentation and samples.

    What one piece of advice would you give other prospective customers?

    Define your goal and vision early

    What do you dislike most about the product?

    Learning curve for current development staff was steep

    If you could start over, what would your organization do differently?

    Still do the same

    Product capabilities - overall comment

    Met all the requirements

    Service & support - overall comment

    Quick response to issues

    Integration & Deployment - Overall comment

    Delivered through our internal app store


  • 4 out of 5.0, Reviewed

    Product(s): Xcode integrated development environment (IDE), iOS Software Development Kit (SDK)

    Apple excels with passionate user base and development community.

    Overall Comment

    Slow response to support.

    What one piece of advice would you give other prospective customers?

    Evaluate needs of the end user over driving technical innovation.

    What do you like most about the product or service?

    Presentation and passionate user base. Adaptability statistics.

    What do you dislike most about the product?

    Post development and launch support. Third party tools legal limitations.

    What one thing do you wish the vendor did differently?

    Present higher education focus, and drive hard data on user demographics.

    If you could start over, what would your organization do differently?

    Aggregate data evaluation of user interface experiences.

    Product capabilities - overall comment

    Takes full advantages of the platform and constant new features being added.


  • 4 out of 5.0, Reviewed

    Product(s): Xcode integrated development environment (IDE), iOS Software Development Kit (SDK)

    We chose a good vendor

    Overall Comment

    The vendors long term strategy fit well with our strategy.

    What one piece of advice would you give other prospective customers?

    Drive your decision based upon your short term and long term needs and then select the vendor. Also, pay special attention to vendors long term view of the platform.

    If you could start over, what would your organization do differently?

    Spend more time in training on the development tools.

    Product capabilities - overall comment

    Met most of our needs.

    Service & support - overall comment

    The vendor provided an excellent online forums, community and answered questions on a timely fashion.

    Integration & Deployment - Overall comment

    For some of the features, we had to build few items on our own as the vendor did not have those features.


  • 4 out of 5.0, Reviewed

    Product(s): Xcode integrated development environment (IDE), iOS Software Development Kit (SDK)

    Great experience with Apple.

    Overall Comment

    Apple was relatively easy to work with, self provisioning was a nice feature.

    What one piece of advice would you give other prospective customers?

    During previous versions of XCode certificate/provisioning management was very difficult. This has been resolved in newer releases.

    What one thing do you wish the vendor did differently?

    Charge less for Enterprise License.


  • 3 out of 5.0, Reviewed

    Product(s): iOS Software Development Kit (SDK)

    For native Apple applications iOS SDK is a solid option.

    Overall Comment

    Pretty basic install and adoption.

    What do you like most about the product or service?

    Ease of iOS development.

    What do you dislike most about the product?

    Proprietary.

    If you could start over, what would your organization do differently?

    N/A


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(9)
4.3

Ability to understand your organization's needs

(8)
4.1

Timely and complete response to product questions

(8)
4.0

Pricing and contract flexibility (pricing and terms)

(9)
4.2
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(10)
4.2

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)

9 - 12 months (<12)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(10)
3.7

Ease of integration using standard APIs and tools

(11)
4.1

Quality and availability of end-user training

(10)
3.8

Ease of deployment

(11)
4.1
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(9)
4.3

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(7)
4.0

Quality of technical support

(7)
4.0

Quality of peer user community

(9)
4.1
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.4

ALM Support

(5)
3.4

Analytics

(8)
3.9

Arch. Support for Hybrid/Mobile Web

(7)
4.0

Arch. Support for Native Platforms

(8)
4.1

B2C Prebuilt Apps/Templates

(6)
3.2

B2E Back-Office Apps/Templates

(7)
3.6

B2E Front-Office Apps/Templates

(8)
4.0

Cloud Services and Offline Support

(6)
3.7

Integration and Consultants

(8)
3.6

AD Productivity

(6)
3.7

Security/Deployment/Distribution

(9)
3.9

Standard-Based Development/Openness

(9)
3.6

Testing and Test Cloud

(10)
3.9

Toolset Including Build Cloud

(7)
4.1

UX Quality Across Platforms

(7)
4.1
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Technical Assessment

Vendor/Product Selection

Development/Integration

Application Lead

Vendor Management

Maintenance and Support

Rollout and Install

User Training


Why did you purchase a Mobile Application Development Platform solution?

Improve business process agility

Improve customer relations/service

Cost management

Create internal/operational efficiencies

Drive innovation

Improve business process outcomes

Drive revenue growth

Enhance decision making

Improve compliance and risk management

Other...


What other vendors were considered?

Microsoft

Adobe

IBM

Apple

Telerik (acquired by Progress Software)

Appcelerator

Google

Kony

Salesforce

Xamarin

Other...


What were the key factors that drove your decision to select the vendor?

Product functionality and performance

Technological innovation

Strong services expertise

Overall cost

Breadth of services

Financial/organizational viability

Strong user community

Pre-existing relationships

Strong customer focus


In which region(s) did your deployment take place?

North America

APAC