3 out of 5.0, Reviewed Dec 9, 2015
Service/support was good
4 out of 5.0, Reviewed Aug 12, 2015
Overall experience with the product and what was delivered was good.
Ability to use different frameworks for development of mobile applications as well as the fact that applications can be deployed across various mobile devices. Being in financial services and insurance our core competency should not be having to understand how to work across the multitude of devices and form factors.
Better understand the security integration required to provide the users a more seamless experience within the application since SSO was not enabled to start within our environment.
4 out of 5.0, Reviewed Aug 10, 2015
- Provides a complete ecosystem for quickly rolling out mobile apps. - Accommodates flexible application architectures including native, hybrid et al - Provides hooks into tools for analytics, security scans, push notifications et al...easy integration with IBM tools like AppScan, TeaLeaf et al.
- Get some training on the best way to utilize the platform. - Understand capabilities and limitations of the platform ahead of time. - Choice of application architecture (native vs hybrid) is critical for successful outcomes.
Provides a complete ecosystem for mobile app development.
- Direct Update feature was not easy to implement as recommended; it was hard to disable the feature as well. - Integration with some existing enterprise tools don't work as expected although the platform supports those.
- Provide documentation on best practices for app development on the platform. - Provide a forum to discuss platform specific issues instead of relying on a site like Stackoverflow
Engage in a PoC to test the platform thoroughly for various application architectures and test its integration with existing enterprise tools.
We opened quite a few trouble tickets (PMRs) for the product but didn't always find an acceptable resolution. The support process was time consuming due to the scattered nature of IBM's support team.
4 out of 5.0, Reviewed Jun 16, 2015
Proven technology and implementation strategies with more than effective whitepaper documentation.
Make time effective decisions.
Ease of use.
More actual vendor contact rather then utilizing the majority of 3rd party resources.
Platform build to include more resources and scope additional applications.
Product works as expected and advertised.
Mostly 3rd party support and contractors for implementation.