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Progress

4.4 out of 5.0 (13 ratings)

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We have aggregated ratings data on Progress but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): NativeScript

    Great skill reuse and huge cost savings.

    Overall Comment

    This technology is open source so while the core team is responsive, there is not an option to get immediate support for issues other than through open source channels. That said, members of the core team do respond well when asked to help.

    What one piece of advice would you give other prospective customers?

    Be willing to adopt to a quickly evolving product.

    What do you like most about the product or service?

    The ability for my team to get going quickly and iterate quickly.

    What do you dislike most about the product?

    The debugging tools are a work in progress.

    Service & support - overall comment

    This is an open source product with no paid support, but the core team is responsive to issues.


  • 5 out of 5.0, Reviewed

    Product(s): NativeScript, Telerik Platform by Progress

    Innovative mobile technologies to reduce your time to market

    Overall Comment

    Progress' NativeScript by Telerik is combined with the Telerik Platform allowed us to build cross-platform apps for iOS and Android quickly. We chose NativeScript because it is an innovative and performant approach for delivering native cross-platform apps without the hassle of learning iOS, Swift, or Android. The Telerik Platform helped us provide an agile, feedback-driven testing process to end users located in geographically-disperse areas. Our development team was able to make code changes and push the updated software versions to testers/project stakeholders in minutes. This allowed us to focus our discussion around the working software instead of features the business hadn't seen yet. The key for us was a short turn-around cycle. We literally would turn around changes to the mobile app in the middle of a meeting to reflect a new idea or concept, and each stakeholder could see the results on their personal mobile device.

    What do you like most about the product or service?

    I like that I can teach new developers how to write native mobile apps for iOS and Android in about a day. This allows us to respond quickly to demand for new apps.

    What do you dislike most about the product?

    I still dislike needing a Mac to get iOS apps compiled for NativeScript, but I beleive there is a roadmap for providing a "cloud build" for iOS apps. Setup/installation of NativeScript is difficult for first-timers, but I believe this is also being addressed.

    What one thing do you wish the vendor did differently?

    At the time, the story for NativeScript and Teleirk Platform was new, and the Platform didn't support NativeScript fully; however, this has been addressed and improved since we initially rolled-out our solution.

    If you could start over, what would your organization do differently?

    We would like to incorporate more mobile app analytics into the solution to help us understand what features are being used and how often. We would also include additional automation in our processes.

    Service & support - overall comment

    Telerik/Progress continues to have excellent support for their products and services.


  • 5 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress, Telerik DevCraft by Progress, Telerik Platform by Progress, Other...

    Excellent toolset for any enterprise needs.

    Overall Comment

    Great toolset for all our enterprise needs.

    What one piece of advice would you give other prospective customers?

    Design based on needs and utilization.

    What do you like most about the product or service?

    Innovative and quick to market about new controls and support for the latest platform.

    What do you dislike most about the product?

    None

    What one thing do you wish the vendor did differently?

    Support to include phone calls for emergency situation and reduce time for email support to few hrs instead of 1 day

    If you could start over, what would your organization do differently?

    UI/UX needs to be thought through but won't change anything on our tool stack from Telerik.

    Service & support - overall comment

    Extremely happy with the service and support provided, however the only aspect for improvement would be to make the support time shorter than 1 business day.


  • 4 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress, Telerik DevCraft by Progress

    Great for a small company like ours with limited developer resources.

    Overall Comment

    It has been a benefit.

    What one piece of advice would you give other prospective customers?

    Give their demos a try - easy to implement out of the box features and extend their functionality.

    What do you like most about the product or service?

    Great feedback from customer service reps - they certainly know what they are talking about.

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Buy the subscription earlier than we did.

    Service & support - overall comment

    Always receive a response within 24 hours.


  • 4 out of 5.0, Reviewed

    Product(s): Telerik Platform by Progress

    Implementation was easy. We were quickly able to add advanced features.

    Overall Comment

    Hard to get updates. To many different product lines being introduced.

    What do you like most about the product or service?

    fast to implement

    What do you dislike most about the product?

    code samples did not cover all our use cases

    Product capabilities - overall comment

    Good features and easy to deploy.


  • 4 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress, Telerik DevCraft by Progress

    Should speed up implementation; needs better documentation.

    Overall Comment

    Vendor has been helpful and product has worked as expected so far and exceeded expectation in several respects.

    If you could start over, what would your organization do differently?

    Devote more time to development and using the product.


  • 4 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress

    Implementation was easy

    Overall Comment

    Kendo UI functions as they advertised.

    What one piece of advice would you give other prospective customers?

    Read the docs.

    What do you like most about the product or service?

    Speed to market.

    What do you dislike most about the product?

    Lack of tooling.

    What one thing do you wish the vendor did differently?

    Adopt earlier.

    If you could start over, what would your organization do differently?

    Adopt earlier.


  • 4 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress, Telerik Platform by Progress

    Good entry toolset for hybrid mobile application development

    Overall Comment

    The Tool performs as expected.

    What one piece of advice would you give other prospective customers?

    The complimentary license provided with our annual renewal but be prepared to pay for licenses after you have grown a dependency.

    What do you like most about the product or service?

    Kept current and eliminates the needed for Mac to do mobile development.

    What do you dislike most about the product?

    Small technical integration issues with Visual Studio paradigm.

    If you could start over, what would your organization do differently?

    Nothing.


  • 5 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress, Telerik Platform by Progress

    Provided a complete toolset we needed for web, mobile, and desktop development.

    Overall Comment

    They provided good customer service and several controls to help speed up our development process.

    What one piece of advice would you give other prospective customers?

    Consider using a variety of tools to create business applications to give you development team the most flexibility.

    What do you like most about the product or service?

    Ease of use by differing levels of skill sets in the development team. Pluralsight offers several online training classes that utilize Telerik controls.

    Product capabilities - overall comment

    They provide a lot of products in their toolset. The controls we've used so far have provided all the capabilities we needed.

    Service & support - overall comment

    We purchased the support package and take advantage of free upgrades.

    Integration & Deployment - Overall comment

    It is very easy to download the software and immediately start using it in development.


  • 5 out of 5.0, Reviewed

    Product(s): Kendo UI by Progress

    Kendo empowers developers to create powerful consumer grade interfaces.

    Overall Comment

    Exceptional customer service combined with a strong tool supporting the latest platforms.

    What one piece of advice would you give other prospective customers?

    Plan the license strategy early on to leverage the tiered multiyear discounts.

    What do you like most about the product or service?

    Easy to use and integrate with existing applications, with powerful built in functionality.

    What do you dislike most about the product?

    None.

    What one thing do you wish the vendor did differently?

    None.

    If you could start over, what would your organization do differently?

    Adopt Kendo earlier.

    Product capabilities - overall comment

    Kendo has been very successful for us, along with strong service and support

    Service & support - overall comment

    We chose Telerik because of their strong support.

    Integration & Deployment - Overall comment

    Required quite a bit of rework and better to do upfront but it was still relatively painless.


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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
4.5

Ability to understand your organization's needs

(11)
4.5

Timely and complete response to product questions

(13)
4.4

Pricing and contract flexibility (pricing and terms)

(11)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(13)
4.4

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(9)
3.8

Ease of integration using standard APIs and tools

(12)
4.4

Quality and availability of end-user training

(11)
4.0

Ease of deployment

(12)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(13)
4.5

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(11)
4.5

Quality of technical support

(12)
4.3

Quality of peer user community

(11)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(13)
4.6

ALM Support

(8)
4.5

Analytics

(9)
4.6

Arch. Support for Hybrid/Mobile Web

(11)
4.6

Arch. Support for Native Platforms

(10)
4.4

B2C Prebuilt Apps/Templates

(6)
3.5

B2E Back-Office Apps/Templates

(4)
3.5

B2E Front-Office Apps/Templates

(4)
3.5

Cloud Services and Offline Support

(9)
4.3

Integration and Consultants

(9)
4.1

AD Productivity

(8)
4.4

Security/Deployment/Distribution

(8)
4.8

Standard-Based Development/Openness

(13)
4.7

Testing and Test Cloud

(8)
4.5

Toolset Including Build Cloud

(7)
4.4

UX Quality Across Platforms

(12)
4.4
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Technical Assessment

Executive Sponsor

Maintenance and Support

Rollout and Install

Vendor Management

Vendor/Product Selection

Functional Assessment

User Training

Other...


Why did you purchase a Mobile Application Development Platform solution?

Reduce time to market

Create internal/operational efficiencies

Improve business process agility

Drive innovation

Improve business process outcomes

Improve customer relations/service

Cost management

Improve supplier or partner relations

Drive revenue growth

Enhance decision making

Other...


What other vendors were considered?

Microsoft

Xamarin

Apple

Google

Sencha

Adobe

Appcelerator

Appian

Built.io

IBM

MicroStrategy

Mixpanel

Modo Labs

Oracle

Other...


What were the key factors that drove your decision to select the vendor?

Overall cost

Strong services expertise

Product functionality and performance

Strong customer focus

Pre-existing relationships

Technological innovation

Breadth of services

Strong user community

Product roadmap and future vision

Strong consulting partnership

Other...


In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America