4.2 out of 5.0 (51 ratings)
50 Verified Reviews

Salesforce1

Implementation was less than promised

The implementation vendor assigned us a jounior level person who did not offer us "best practice" solutions because he did not have the personal experience to draw on.

Salesforce1

General comments

generally what was expected

Force.com

Solution Development was easy but Integration was challenging

Great Product for the Pharma based Sales functionality.

Force.com

Solid implementation

Good deployment with rich feature set

Force.com

Great product, driving revenue growth

We were heavily staffed with consulting firm and offshore resources for the implementation, and now, for follow-up activity and fixes. That has created some challenges (bench is not as strong as one would like, with internal experts).

Force.com

A new perspective

Salesforce themself provide trailhead training which helps with the understanding of the products. Our vendor provided lots of help and guidence

Salesforce1

Overall Satisfied

We use the solution to manager customer support cases. There are something we cannot do on the mobile application such as adding case comments. I wish SFDC will add the functionality soon. But overall I am satisfied that we now have the ability to review cases on the go and determine if they are urgent or not.

Force.com

Easy to get up and running

It's been a smooth process.

Force.com

Working out of the box is alot harder than anticipated.

Overall the experience has been pretty good. However, the reporting is not as easy as it was demostrated. Managing salespeople have not been as easy as we anticipated. Working out of the box is alot harder and we are considering making more customization. We are however afraid that if we do it will be harder to work with app exchanges.

Salesforce1

Solid. Works as advertised.

Works as advertised. No hiccups.