3 out of 5.0, Reviewed Aug 30, 2016
Offers excellent integration to existing platform
supporting instructions/artifacts could be better
ease of implementation product roadmap relationship to JPMC support
Cost and data at rest is not protected to the client's satisfaction. we are looking at alternate solutions for data protection
Better data protection on the cloud
Easy Integration. Agnostic Architecture. Excellent Roadmap and product development strategy.
Salesforce provides excellent support to their tier-1 clients.
4 out of 5.0, Reviewed Aug 25, 2016
The capabilities of the platform were greater than the ability of our business team to adjust legacy SDLC to adopt the flexibility that is possible with the platform. We ended up creating a highly bespoke, customised system as though we were building from the ground up on a platform did not arrive with pre-enabled capabilities. Because of this, we took on a LOT of future maintenance and support because everything that was added in the future involved changes to the customised system. Best practice to keep the code customizations to a minimum and lean as much as possible on the capabilities that the platform comes with, even to the point of a modifying business process where possible, to avoid future difficulty in maintaining the system.
Utilise configuration of the platform and not code customization. Tweak business process where possible to allow utilisation of out-of-box platform capabilities.
Flexibility and capability of the broader platform offerings.
As everyone knows, it is relatively expensive. If you customise the capabilities at all, you can get yourself into a situation where you pick up maintenance costs and lose some of the inherent benefits of the platform.
Provided stronger best practice guidance from the start, so we didn't end up going so far down the full code customization path.
Not customise the Force.com platform as much as we did.
5 out of 5.0, Reviewed Aug 16, 2016
Very Simple straight forward implementation process.
Don't 100% rely on 3rd party.
Get upfront training.
4 out of 5.0, Reviewed Aug 2, 2016
Keep evaluate the release notes, many features added over times.
On the cloud and great performance.
Features to add.
Make the product more available.
Get / train more resources before the project start.
Many times the support escalate to engineer for issue found.
5 out of 5.0, Reviewed May 12, 2016
Good engagement and future roadmap to support life science customers.
overlaying compliance on this kind of platform adds unnecessary overhead.
flexibility, RAD and agility.
building the framework and applying standard and governance is not under EA's control.
separate org. model for life science industry.
May consider the comparison between single org. concepts vs. multiple org concepts. Single org. can add unnecessary constraints and reduce the flexibility of RAD.
4 out of 5.0, Reviewed Apr 28, 2016
Technology and Implementation selection.
ensure technology and design selection maps to business and IT strategic view of your organziation.
More time allocated for business requirement gathering.
4 out of 5.0, Reviewed Apr 14, 2016
SalesForce has its quirks but overall the implementation time is vastly reduced from traditional coding.
Make sure you understand the basic concepts of SF - Contact for People, Company for just about everything else. Keep it simple.
Ease of configuration.
Deployment of packages needs some serious improvements.
Have the same sense of urgency as we did.
Better understanding with the vendor.
3 out of 5.0, Reviewed Apr 12, 2016
It is a great cloud platform making development a breeze.
Great cloud provider and adoption in the market.
Ease of use.
Does not do webservices well.
Tighter Integration between Heroku and the SF platform.
Map feature availability and then choose the platform.
Good support and reponsive.
Very easy to use.
4 out of 5.0, Reviewed Mar 8, 2016
The product delivery is easy to deploy and there are several vendors that have strong and mature experience in this space.
Strong business partner lead during delivery, msa completed well in advance of project kicking off, and ensure you have an IT structure to support the application.
Flexibility yet good standard templates. We are deploying an 80/20 rule when deploying acorss markets.
Pricing model differs across markets.
Consistant and transparent pricing.
Develop a more mature infrastructure model on the IT side to support the platform.
ease of use for our sales teams
fair support however high level and does not have the deep knowledge to meet our exact needs.
easy to configure.
5 out of 5.0, Reviewed Dec 9, 2015
Been a Heroku customer from very early on at different organizations. Always happy with them.
Set up primarily for organizations that know what they are doing. Good online docs, but if you need a lot of hand-holding/support it isn't available at lower-level tiers. Suggest purchasing support. We don't feel that we need it but some organizations will.
Ease of deployment. Developer-focused docs.
Same as above.
Better support options for mid-level deployments. Still heavily reliant on underpinning service providers. Been MUCH better the last 2 years, but was a problem prior to that.
We're comfortable with Heroku, so nothing additional
For the right type of web application, Heroku cannot be matched.
Support is available for larger implementations. We did not need it.
Very easy to use