4.2 out of 5 (105 Ratings)
Apr 26, 2017
Great free training and ongoing support and integration with other vendors
Apr 21, 2017
Turn key transition was painful, due to lack of experience. Challenge as vendor supplied Project Manager was into self promotion.
Apr 20, 2017
Vendor was knowledgable and helpful in making sure we got the functionality we needed.
Apr 20, 2017
I think salesforce lighting has lot to offer and we can make changes to the design.
Apr 18, 2017
Not very impressed with the Salesforce Mobile App. Quoting functionality is very poor and the overall functionality is not consistent with the web app.
Apr 18, 2017
Salesforce has everything we need to run our business from anywhere. Using standard products and features, we can manage relationships with prospects and customers, collaborate and engage with employees and partners, and store our data securely in the cloud.
Apr 6, 2017
It is pretty good overall, but it needs more flexibility.
Mar 27, 2017
We were a year into our implementation of Salesforce.com when they announced the launch of SF1 so we have been with it since the beginning. The technology and power behind the SFDC SF1 feel like we created a custom app for our business. The real impact to our business was the functionality to log activities after a call or meeting. When we rolled that out to our users they cheered. The unintended benefits were the addition of contacts and more attentive notes for meetings and calls. Activities around calls and meeting is a KPI for the sales team and the SF1app makes it easier for them to report and that was one of our business requirements from the beginning with SFDC and the app just adds functionality to that for us and the Sales Team. The second major benefit we show was when we were able to include the approval process in the SF1 app. We were getting C-level approvals on the fly and feedback to the sales team from their up line managers on the deals going through approval. Thus we have seen an increase in approval times with fewer deals being stuck, waiting for someone to be in the office. We launched this in conjunction with a new CPQ, the approvals were the easiest part of the deployment. Our Executives have really enjoyed the SF1 app on their iPads and we have seen an increase in adoption from the leaders in the company since they can pop on check out a few dashboards, drill into a report and chatter, all while they wait to board or take off. They get to use it where they are and when they can so that really is the best for the company. Overall the SF1 app is delivered with customized deployment, approvals, activities, and adoption at the highest levels. Not much more we would want.
Mar 17, 2017
Well supported and provided the uptime SLA.
Mar 16, 2017
Overall good experience