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Sencha

4.0 out of 5.0 (4 ratings)

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We have aggregated ratings data on Sencha but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Sencha Architect, Sencha Touch

    Quality library + tools for creating mobile optimized websites

    Overall Comment

    Most of the problems were our own. The library and development tools were adequate. Our team just struggled to stick to Sencha design principles and therefore had performance and maintenance issues.

    What one piece of advice would you give other prospective customers?

    Follow the Sencha standards closely, otherwise performance and upgrades will be complicated.

    If you could start over, what would your organization do differently?

    Either find developers who were more skilled with the Sencha Touch framework, or switch to a library that our existing developers were comfortable with. Asking Sencha experts to review the application early on would also have been valuable.

    Product capabilities - overall comment

    Sencha is a valuable library for dealing with Mobile users.

    Service & support - overall comment

    Available, yet we do not use it very often.

    Integration & Deployment - Overall comment

    Quick to get started, and simple to deploy.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Sencha Touch

    As JS frameworks go, a good product.

    Overall Comment

    Overall the product works well for HTML5/Hybrid app solutions.

    What one piece of advice would you give other prospective customers?

    Keeping up with framework versions can be tedious, but don't let your code base fall too far behind on releases of the framework, plugins, and/or Cordova, etc. The farther behind you get, the bigger impact when it comes time to upgrade your project.

    What do you like most about the product or service?

    Ease of use / configurability. You can get a project up & running quickly.

    What do you dislike most about the product?

    Upgrading frameworks. This has always been problematic.

    What one thing do you wish the vendor did differently?

    More responsive UI.

    If you could start over, what would your organization do differently?

    Determine when to use a hybrid/HTML5 approach vs. native where it makes sense, not as a general rule.

    Product capabilities - overall comment

    It delivers exactly what it claims to deliver. There are some nuances and in some contexts it can be a little less fluid than native UI, but overall it delivers a feature rich experience.

    Service & support - overall comment

    Any tickets we opened with the support team were answered in a satisfactory way with no delay.

    Integration & Deployment - Overall comment

    No issues getting it deployed.


  • 4 out of 5.0, Reviewed

    Product(s): Sencha Touch

    Decisions anywhere anytime.

    Overall Comment

    Ease of use.


  • 4 out of 5.0, Reviewed

    Product(s): Sencha Touch

    Quick first implementation but upgrades were painful.

    Overall Comment

    Good

    What do you like most about the product or service?

    Product is fast improving.

    What do you dislike most about the product?

    Rapidly changing product makes upgrades difficult.

    What one thing do you wish the vendor did differently?

    Improved documentation. Provide a better library of value added components.

    Service & support - overall comment

    Few issues have required escalation

    Integration & Deployment - Overall comment

    Works well with other related technologies.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.3

Ability to understand your organization's needs

(3)
4.0

Timely and complete response to product questions

(4)
4.3

Pricing and contract flexibility (pricing and terms)

(3)
3.7
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.7

Ease of integration using standard APIs and tools

(4)
4.3

Quality and availability of end-user training

(4)
3.5

Ease of deployment

(4)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(4)
4.0

Quality of technical support

(4)
4.0

Quality of peer user community

(4)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.3

ALM Support

(1)
4.0

Analytics

(2)
3.0

Arch. Support for Hybrid/Mobile Web

(4)
4.8

Arch. Support for Native Platforms

(3)
3.7

B2C Prebuilt Apps/Templates

(2)
3.5

B2E Back-Office Apps/Templates

(2)
3.0

B2E Front-Office Apps/Templates

(2)
3.0

Cloud Services and Offline Support

(1)
4.0

Integration and Consultants

(1)
3.0

AD Productivity

(2)
5.0

Security/Deployment/Distribution

(2)
4.5

Standard-Based Development/Openness

(4)
4.5

Testing and Test Cloud

(2)
4.0

Toolset Including Build Cloud

(1)
4.0

UX Quality Across Platforms

(4)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Rollout and Install

Development/Integration

Executive Sponsor

Maintenance and Support

Vendor/Product Selection


Why did you purchase a Mobile Application Development Platform solution?

Create internal/operational efficiencies

Improve business process outcomes

Drive innovation

Enhance decision making

Improve business process agility

Improve compliance and risk management

Reduce time to market


What other vendors were considered?

Kony

Xamarin

Appcelerator

Apple

Google

MicroStrategy

Oracle

Salesforce

SAP

Sencha


What were the key factors that drove your decision to select the vendor?

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong user community

Breadth of services

Technological innovation

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America