5 out of 5.0, Reviewed Oct 18, 2016
upgrade went perfect - product works flawlessly
plan for extensive testing pre deployment
reliability and ease of use for our administrators and also available in the cloud
not applicable as was totally satified with implementation and product
get as much training for administrators upfront
support was readily available when needed
4 out of 5.0, Reviewed Oct 7, 2015
The product is very good but the end user experience is lacking. Overall install went well but on site professional services would have been helpful.
Make sure the support model has 24/7 access and professional services installed.
Provides the services we needed.
The end user experience was not as good as expected.
More professional services engagements. Remote support was difficult at times
Product met all our requirements for our program, so I have no complaints,
Overall they met our project needs and worked with us to resolve issues.
Integration with existing platforms went very well along with the deployment.