3.1 out of 5.0 (8 ratings)
7 Verified Reviews

Dell Data Protection

Encyrption is easy as long as it software

So far expereince has been about 75% good and 25% bad. I say 25% but that is partly our Departments fault as well. We currently are the only one want to do Hardware Encryption when most encyrptions are 99.9% software. We are still decididng between which route to go. Software encryption seems to be the most logical answer right now but we must convince our Security team as well.

Dell Data Protection

Continual updates and patches have failed to address performance or functionality failures

This vendor has consistently asked us to upgrade the hardware, doubling and then doubling again the processor and memory for the underlying servers to address performance issues. None of the hardware upgrades have alleviated the performance issues. Additionally, they have recommended installing the latest patch to address our issues. We have applied 4 patches and each one has not only NOT addressed the issue, but has caused additional issues. Most of these systems are not being recognized by the central server as being protected. As this is a compliance environment, we must be able to accurately report on the number of systems protected and their current status.

Dell Data Protection

Complicated software to manage, need expertise in supporting.

After Dell acquired Credant, support has suffered.

Dell Data Protection, Other...

Dell DDPE and 2FA incompatibility.

Each component works very well by itself; however, we found that Dell's DDPE and 2FA products are currently incompatible with each other (something to do with authentication). So a machine employing DDPE encryption cannot have 2FA installed and vice-versa.

Dell Data Protection

Got to ask the right question.

Got to ask the right question

Dell Data Protection

Very good

Very good

1

Dell Data Protection

Dell's DDP solution - effective, seamless and invisible, just what users need.

A few issues with installation but were overcome and worked through quickly.