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mobile-data-protection kaspersky All Markets > Mobile Data Protection

Kaspersky Lab

3.9 out of 5.0 (7 ratings)

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We have aggregated ratings data on Kaspersky Lab but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    New feature is released but no vendor train how to use.

    Overall Comment

    I have been using this anti-virus over 8 years, so I got many experiences to troubleshoot and management.

    What one piece of advice would you give other prospective customers?

    Best support with local vendor and Kaspersky

    What do you like most about the product or service?

    Product is strongly protected.

    What do you dislike most about the product?

    Slow support and cannot help us on time with good solution.

    What one thing do you wish the vendor did differently?

    Prepare training course when new feature is released.

    If you could start over, what would your organization do differently?

    No ideas

    Service & support - overall comment

    Never provide good solution to solve our issue.


  • 3 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    Not so hot.

    Overall Comment

    Product works then breaks.

    What one piece of advice would you give other prospective customers?

    Do not choose Kaspersky unless you are willing to pay for their top tier support.

    What do you like most about the product or service?

    Does ok, but has the potential to cause major issues.

    What do you dislike most about the product?

    Can cause major issues.

    What one thing do you wish the vendor did differently?

    Test builds better.

    If you could start over, what would your organization do differently?

    Go with a different vendor.

    Service & support - overall comment

    Support provides a lot of bandaids instead of fixes.


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    Minimal client issues during product replacement/Deployment.

    Overall Comment

    Rollout was relatively easy considering it involved removing scan in order to get the product installed


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    Good solution at a fair price.

    Overall Comment

    For the most part it does what we need. We would like it to have better integration with Active Directory. We had to build the organizational structure in the tool rather than it just coming in from the OU structure that exists so now we have to update in multiple locations. They have also been slow to support Windows 10 which is delaying our ability to roll it out.

    What do you like most about the product or service?

    It has been solid so far. It has nice support for VM.

    What do you dislike most about the product?

    Doesn't integrate as well with AD as we would like it too, also it is hard to audit compliance of machines being covered.

    What one thing do you wish the vendor did differently?

    We wish they were quick to support new platforms.


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    Very solid product that has good value

    Overall Comment

    Good product, good vendor

    What one piece of advice would you give other prospective customers?

    Take advantage of user community

    What do you like most about the product or service?

    Covers a lot of needs in one package

    What do you dislike most about the product?

    Needs more reach into working with Apple iOS

    What one thing do you wish the vendor did differently?

    More consultation on How-to Best Practices of using the tools via the Help Desk

    If you could start over, what would your organization do differently?

    Obtain more Expert-Level Consultation for more efficient use of the tools

    Product capabilities - overall comment

    Good overall capabilities

    Service & support - overall comment

    Could do a bit more How-to help by the Help Desk team

    Integration & Deployment - Overall comment

    Easy deployment and good FAQs

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
4.6

Ability to understand your organization's needs

(6)
4.5

Timely and complete response to product questions

(6)
4.2

Pricing and contract flexibility (pricing and terms)

(6)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
4.3

How long did your deployment take?

0 - 3 months (<3)

9 - 12 months (<12)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.3

Ease of integration using standard APIs and tools

(3)
3.7

Quality and availability of end-user training

(6)
3.8

Ease of deployment

(6)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
3.7

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(6)
3.8

Quality of technical support

(6)
3.5

Quality of peer user community

(6)
3.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.2

Government Encryption/Certification

(4)
4.3

Cloud-Based MDP SaaS

(2)
3.5

Data Loss Prevention

(6)
4.0

Next-Generation MDP Technologies

(4)
3.8

Extensions to Smartphones/Tablets

(4)
4.0

Usage Transparency

(4)
4.3
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Maintenance and Support

Rollout and Install

Application Lead

Functional Assessment

Vendor/Product Selection

Development/Integration

Technical Assessment

User Training

Vendor Management

End User Computing Stakeholder

Executive Sponsor


Why did you purchase Mobile Data Protection solution?

Improve compliance and risk management

Create internal/operational efficiencies

Improve customer relations/service

Cost management

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve supplier or partner relations

Reduce time to market

Other...


What other vendors were considered?

Symantec

Intel Security (McAfee)

Microsoft

AirWatch

CheckPoint Software Technologies

Cisco

Citrix

Kaspersky Lab

Sophos

Trend Micro

TrendMicro

Other...


What were the key factors that drove your decision for selecting the vendor?

Breadth of services

Overall cost

Product functionality and performance

Strong services expertise

Works well with our business partners

Bundled or integrated with a product already installed

Financial/organizational viability

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong user community

Superior security certifications and qualifications


In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Asia/Pacific

EMEA