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MobileIron

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): MobileIron Mobile Security Platform

    MobileIron helps with mobile data protection headaches.

    Overall Comment

    Vendor willing to make changes to improve product functionality upon our request.

    What one piece of advice would you give other prospective customers?

    Understand authentication limitations between mobile device platforms (e.g. iOS vs Android, Kerbeos/NLTM etc.)

    What do you like most about the product or service?

    Self service/device registration options and multi-platform support.

    What do you dislike most about the product?

    Battery drain on mobile devices.

    What one thing do you wish the vendor did differently?

    Support for Kerberos authentication.

    If you could start over, what would your organization do differently?

    Rollout sooner.

    Integration & Deployment - Overall comment

    Complexity not well documented


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Government Encryption/Certification

(1)
5.0

Extensions to Smartphones/Tablets

(1)
4.0

Usage Transparency

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Technical Assessment


Why did you purchase Mobile Data Protection solution?

Improve business process agility

Improve compliance and risk management


What other vendors were considered? Multiple responses allowed.

Symantec


What were the key factors that drove your decision for selecting the vendor?

Product functionality and performance

Strong customer focus

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.