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4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Tangoe MDM Platform

    Met expectations.

    Overall Comment

    Met expectations.

    What one piece of advice would you give other prospective customers?

    Prepare for BYOD.

    What do you like most about the product or service?

    Ease of integration.

    What do you dislike most about the product?

    Limited flexibility.

    What one thing do you wish the vendor did differently?

    Isolation of corporate data on non-company owned devices.

    If you could start over, what would your organization do differently?

    Detailed review of other providers in the same space.

    Product capabilities - overall comment

    Limited at the time of implementation.

    Integration & Deployment - Overall comment

    Implemented as planned.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
3.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
3.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Government Encryption/Certification

(1)
4.0

Data Loss Prevention

(1)
3.0

Extensions to Smartphones/Tablets

(1)
5.0

Usage Transparency

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Rollout and Install

Vendor/Product Selection


Why did you purchase Mobile Data Protection solution?

Improve compliance and risk management


What other vendors were considered? Multiple responses allowed.

Dell Kace


What were the key factors that drove your decision for selecting the vendor?

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.