out of 5.0,
Jun 8, 2015
Embassy Remote Administration Server (ERAS)
Wave offers a sense of security for lost or stolen laptops
Not as smooth a rollout as expected.
What one piece of advice would you give other prospective customers?
Strong product for protection.
What do you like most about the product or service?
Sense of security
What do you dislike most about the product?
Can be difficult to troubleshoot on remote systems.
What one thing do you wish the vendor did differently?
Offer product that is compatible with OSs other than windows.
If you could start over, what would your organization do differently?
Product capabilities - overall comment
The product does what I expect it to do.
Service & support - overall comment
Service is good when I call or email, but additional products have never been advertised to us.
Integration & Deployment - Overall comment
Product was already deployed before I joined company.
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