Mobile workforce management (MWM) products are industry-specific, commercial-off-the-shelf (COTS) tools designed to optimize and manage field workforce activities. This report focuses on the utility MWM product ecosystem. MWM technology enables field work requests from within MWM and utility enterprise systems — these include enterprise asset management (EAM), customer information systems (CIS), geospatial information systems (GIS) and advanced distribution management system (ADMS). They are distinguished by their ability to handle utility-specific work requirements across the full life cycle break/fix to scheduled, asset-intensive work processes. This is especially true for production systems (supply, treatment, delivery) and delivery networks within electric, gas and water utilities.