3.7 out of 5 (6 Ratings)

6 Verified Reviews

Other...

Great Email-Marketing Tool

Overall, we're really satisfied. Optivo Broadmail enables me to set-up emails and (more importantely), Marketing Automations, in an easy, fast and very personalized way. Furthermore, it enables me to segment customers based on their bahaviour (such as gender, previous buys, but also email engagement) in order to target specific groups. This function is actually one of the most helpful. What I like the most about Optivo Broadmail is the easy customization in the emails itself - it's very flexible and easy to target multiple groups in only one email. Even more impressive is the mobile and desktop set-up, which ensure every email looks great, no matter which device the subscriber uses. Furthermore, I appreciate the cost structure a lot. In the beginning, functions are basic in order to only add really necessary further functionalities, such as cart abandoment, content integrations and so on. That makes it very personalized for companies and great for a start-up like us. Overall, there is a broad set of modules and integrations available for a fair set-up fee. All together, the only critic we have, is that we would have wished for some more consulting regarding possible modules or general solutions to improve our set-up and efficency. There is a extensive written guide with explanations and helpful screenshots - however, one needs to know what to look for exactly to find the right information.

Other...

Easy implementation, lot of features

Everything has worked well

Other...

Review for Optivo Broadmail

Good services. Quick answers to questions

Other...

Review for Optivo Broadmail

the customers service was a few years noch very good because of a strong growth. but now it is satisfiing.

Episerver Digital Experience Cloud

reliable performance

- good / reliable perfomance - customized templates are optimized and easy to use - high deliverability rates - quick customer service in regards to operative questions/problems - bigger projects sometimes take a long time, flexibility is sometimes limited

Other...

Good experience in the past, but poor in further assistance

Customer Support is poor