Loading product reviews...

network-access-control impulse-point All Markets > Network Access Control

Impulse Point

4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Impulse Point but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): SafeConnect

    Implementation was straightforward, NAC process can be made very customer friendly.

    Overall Comment

    Very responsive to our needs.

    What one piece of advice would you give other prospective customers?

    Do your research and evaluate your requirements.

    What do you like most about the product or service?

    Managed service offering.

    What do you dislike most about the product?

    Dependence on other vendor's logs.

    What one thing do you wish the vendor did differently?

    better integration with Aruba.

    If you could start over, what would your organization do differently?

    Implement internal OLA's with groups who also need to support this service.

    Product capabilities - overall comment

    They have been constantly improving product features and the reporting of product value (metrics).

    Service & support - overall comment

    Support is extremely responsive.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Implementation, Maintenance or other IT support

System Administrator

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance and risk management


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Product roadmap and future vision

Strong customer focus


In which region(s) did your deployment take place?

North America