3.5 out of 5 (6 Ratings)
Apr 11, 2017
Implementation/Install and Maintenance Teams tend to not be aligned with the design team. Windstream has since improved, although much room for improvement is still present.
Mar 28, 2017
Excellent uptime, very reliable, technical customer service is great, would definitely consider other services with them. Implementation on first service request was very well managed and was actually completed earlier than expected. Second implementation with new service had some road bumps and took a little longer than expected but I will still stick with having a great outcome and service.
Feb 15, 2017
Windstream has been a valued partner with our business since incepetion.
Dec 5, 2016
Horrible customer support. Disconnect between different organization groups. Several business impacting outages in the first year of service.
May 11, 2016
The contract negotiations took a long time due to previously executed contracts.
Dec 7, 2015
When it works, it really works. The sales team was great and attentive.