out of 5.0,
Dec 9, 2015
Smooth implementation of upgrade to v10.
Consultant was knowledgeable and flexible on implementation.
What one piece of advice would you give other prospective customers?
Develop project plan with vendor, and have them commit specific consultants to actual project schedule.
What do you like most about the product or service?
What do you dislike most about the product?
Costly annual renewal.
What one thing do you wish the vendor did differently?
Consulting capability in Asia - specifically Philippines.
If you could start over, what would your organization do differently?
Involve vendor sooner.
Integration & Deployment - Overall comment
One technical issue was challenging to solve, due to the inability to find the right expertise.
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