Loading product reviews...
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on CA Technologies but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): CA Performance Management solution

    Implementation was easy, however it is expensive to develop more solutions.

    Overall Comment

    Great product, but not enough 'out of the box' dashboards.

    What one piece of advice would you give other prospective customers?

    Keep CA involved for a longer time after the implementation. Have a clear idea of all the additional dashboards and alarms that you would like to implement.

    What do you like most about the product or service?

    Detailed information.

    What do you dislike most about the product?

    Price.

    What one thing do you wish the vendor did differently?

    Better price, on the product and services.

    If you could start over, what would your organization do differently?

    Pitch in for more aggressive pricing and additional services.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
2.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

6 - 9 months (<9)


Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Endpoint/Component/Link Monitoring

(1)
4.0

Service Delivery Monitoring

(1)
3.0

Diagnostics

(1)
5.0

IT Operations Analytics

(1)
5.0

Integration and Interoperability

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Vendor Management


What other vendors were considered?

CA Technologies

Cisco

Fluke Networks

Hewlett Packard Enterprise

NetScout Systems

Riverbed


Why did you purchase this product?

Create internal/operational efficiencies

Enhance decision making

Resolve specific operational problems


What were the key factors that drove your decision?

Ability to resolve specific operational problems

Better, faster decisions

Expand types of analysis

Make better insights available to more people


In which region(s) did your deployment take place? Multiple responses allowed.

APAC

EMEA

Latin America

North America