4.8 out of 5 (29 Ratings)
Jan 24, 2017
Install and setup was extremely fast and straightforward. Sales and support teams have been knowledgeable and always available. The amount of data and the visibility into your network is amazing. Product is still maturing and we have ran into several bugs with the software.
Dec 13, 2016
Impressive product with quick turn around and value.
Dec 7, 2016
Our environment , which is quite large, was in need of a monitoring solution to hep and expedite application issues. We found during our assesment that Extrahop met all our needs and ther support we have recieved from them has been great....
Oct 24, 2016
Vendor was very helpful and responsive in getting us going and even invited us to a free training event at a local hotel.
Sep 8, 2016
Extrahop proved to us in a Proof of Concept that they were able to quickly solve some of the operational problems we experienced with some of our business critical applications. Based on this outcome the product was bought and fully operational in our environment. We are now able to analyse our IT infrastructure in a short period of time and improve there where necessary.
Sep 7, 2016
Implementation was short and sweet, we were up and running. The built-in dashboards provided insight that very day. Only to get better once we outlined our needs allowing the Sales Engineer to do his magic.
Sep 1, 2016
Very responsive product management, capabilities continually evolving and growing.
Aug 31, 2016
Incredible support and innovation!
Aug 26, 2016
ExtraHop was a late entry into our evaluations of a Network Performance Monitoring Tool. The product provided extra information not seen on competitors that we tested. The staff was very helpful, Tim Demarco bent over backwards to demonstrate the tools usefulness to our entire staff. Brian Shepard setup the system and placed dashboards that provided much insight into what we have on our network. The system was available and providing very useful information with just a few hours.
Aug 26, 2016
From the start of the sales funnel all the way up to final implementation ExtraHop was an amazing partner. They helped us pick the right product, size it and gave us plenty of time and access to their engineers to run a full proof of concept. Very few hiccups and they always had people able to troubleshoot. After purchasing their tech support has been one of the best I have worked with.