4.5 out of 5 (20 Ratings)

19 Verified Reviews

WhatsUp Gold Software

Install was easy but setup needs some experience behind it.

Have had online training sessions with a working environment.

WhatsUp Gold Software

Excellent network monitoring product!

WhatsUpGold is an excellent product, the monitoring tools they provide are reliable and fast. We use WhatsUpGold to monitor our District network.

Other...

fit the need but would like to see easier authentication and reporting options

Support is Quick and efficent, Product is easy to install and configure. Lacking some functionalty. Would like better branding options

WhatsUp Gold Software

Great product but limited flexibility in licensing

The WhatsUp Gold software provided by IPSwitch has helped us be more proactive and resolve IT issues in our organization before they are reported by customers. The system can be configured to provide tiered alerts to different groups and allows escalations to service owners and managers. The company also offers add-on products that have helped us manage virtual machines and central management of network switches. Their licensing model isn't as flexible as one would like but overall a great product.

WhatsUp Gold Software

Good overall monitoring product

Technical expertise is standard and can provide adequate support. The product meets most of our needs but I wish there were some more advanced features and easier support for more advanced monitoring scenarios.

WhatsUp Gold Software

Whats Up Gold 2017 Implementation was smooth

Tech Support was always quick to respond to incident.

WhatsUp Gold Software

Cost effective , less complicated monitoring tool. Dont expect much out of it

WhatsUp Gold is a simple monitoring tool which can be used to monitor the entire infrastructure in a smooth, cost effective manner with minimal IT headcount required to operate. Database monitoring is not something whats up gold specialize in. it can not deep dive into database related issues where you have to do performance analysis. In our implementation, we did not buy NetFlow monitoring which is an inbuilt add-on (need to purchase extra) of whatsup gold tool. Because whatsup gold monitoring formula works on snmp traps and wmi credentials, it only works best for windows environment and will also do the job for Linux servers. Aix environment is something this tool does not have the capability to monitor in and out.

WhatsUp Gold Software

High marks for WhatsUp Gold

I find the functionality of this product to be very good. Our main use of WhatsUp is to monitor production systems for up/down status and to send us alerts when a system, or one of its critical components or services, is down. Also high on our list are the performance monitoring alerts that notify us when a system is experiencing high CPU load, excessive memory or bandwidth utilization, or when disk storage is nearing capacity. These alerts have allowed us to preemptively handle problems before they reach critical levels. We often use the interface bandwidth history to troubleshoot performance issues and to determine when additional bandwidth is needed or when we are paying for unneeded bandwidth. We have recently added flow monitoring to our arsenal, giving us the ability to accurately pinpoint the source of bandwidth issues, and better evaluate how our network is being used. The user interface is intuitive and easy to customize. Also very important for a cost-conscious business like ours, the licensing and support are very affordable. Overall, I give WhatsUp Gold very high marks.

WhatsUp Gold Software

Solid tools for network monitoring

Generally very easy to work with. Support has been great when needed

WhatsUp Gold Software

Worked as advertised.

Worked as advertised.