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We have aggregated ratings data on Paessler but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Network Monitor

    Easy to implement, easy to configure and quick to provide insight to our system.

    Overall Comment

    Easy to implement, easy to enable users to configure and get reports/data.

    What one piece of advice would you give other prospective customers?

    Ensure you understand your organization needs.

    What do you like most about the product or service?

    Easy to use and dashboarding.

    What do you dislike most about the product?

    So far nothing.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Not sure.

    Product capabilities - overall comment

    Many plugins for different technologies. We have enabled more monitoring we had planned for.

    Service & support - overall comment

    So far works very well with no issues-so have not engaged support.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Other...


What other vendors were considered? Multiple responses allowed.

Paessler


Why did you purchase this product?

Create internal/operational efficiencies


What were the key factors that drove your decision?

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America