4 out of 5.0, Reviewed Oct 18, 2016
The system works well to monitor our internal servers and our site servers that are connected through VPN to our central location.
It is a fine product to monitor your devices. Get information on all the features that it has to offer.
It pretty much runs consistently. Very little errors over the last 2-3 years.
The delay in response from customer service, due to the geographical difference.
The vendor is established in Germany so the communication is usually outside of business hours or delayed.
Maybe get more information about all that this product can do and keep up with its updates and new features being added.
Support is fine but takes some time for response. Support itself is knowledgable, just the timeliness is disappointing.
4 out of 5.0, Reviewed Aug 24, 2016
Easy to implement, easy to enable users to configure and get reports/data.
Ensure you understand your organization needs.
Easy to use and dashboarding.
So far nothing.
Many plugins for different technologies. We have enabled more monitoring we had planned for.
So far works very well with no issues-so have not engaged support.