4 out of 5.0, Reviewed Aug 15, 2016
Full-featured platform; great capabilities.
Lack of high availability architecture.
Very capable professional services available; no support issues to date.
4 out of 5.0, Reviewed Feb 28, 2016
Solid product that produced immediate returns. A fuller ROI entailed significant commitment on our side to realize.
Ensure that you have a strategy to realize the full potential of the product.
Very powerful and comprehensive solution. It has dramatically reduced our mean time to trouble resolution (MTTR).
Perhaps more marketing materials and training available to aid the internal evangelism effort.
Network team was somewhat immature at the time and did not fully understand the value of the product and how it could help them. Some additional internal evangelism was needed. Not a limitation of the technology per se.
Integration with Shark and PCAP is extremely powerful.
2 out of 5.0, Reviewed Dec 9, 2015
Not satisfied at all.
Do your homework before moving on to an "industry standard" solution.
Flexibility to monitor different aspects of the environment to include the network and specific applications if necessary.
Provide documentation of efforts expended during the project.
Start with a more solid set of requirements to select a more appropriate solution
Sales continues to try to demonstrate and sell when a grooming is truly the requirement.
Still attempting to make the solution work within our environment. Rework is required.