4 out of 5.0, Reviewed Dec 6, 2016
We are very happy with our Solarwinds deployment which includes three dedicated polling stations and the network traffic analyzer module. The installation was simple and routine upgrades and patches are available on a regular basis. The integration of Syslog and individual nodes has made it very simple to isolate and resolve infrastructure problems.
Purchase the unlimited license version as you will very quickly utilize licenses.
Simple, easy, reliable.
Recent upgrades required registry edits to remove legacy version details to allow new product to install. Easy problem to solve once the keys were located but frustrating user experience.
Better internal Syslog server (verses their external Kiwi version) and easier integration of the Database Performance Analyzer.
Purchase a second dedicated polling station to start and deploy regionally.
4 out of 5.0, Reviewed Dec 6, 2016
Well designed product, easy to use
The product will lead to further Solar Winds product purchases
Easy to use, very flexible
4 out of 5.0, Reviewed Dec 5, 2016
this vendor has very good customer support, a bit of an overly aggressive sales team and strategy. The product is good, but feels a bit antiquated and slow to really embrace analytics, automating and machine learning types of trends.
While the company is a great, the product is stable and the support is good - consider predictive capablities
a bit dated
as noted, better advanced and predictive analyics
Educate C-level folks on realistic returns and look at more modern software
5 out of 5.0, Reviewed Dec 5, 2016
Very easy install and initial kickstart, however much slower to get the eventual detailed and useful data that we wanted. Need to set expectation that it is not completely turnkey and assign a staff member to focus their attention on this for a few months.
Solarwinds is fantastic, but be honest with yourself about how much effort is required for a deployment.
It is very logical to use and out of the box connects well with a variety of other services and ITOM systems.
I would probably contract a week with a Solarwinds specialist to help us understand the full functionality of the solution and avoid pitfalls during deployment.
4 out of 5.0, Reviewed Dec 2, 2016
Does most Network monitoring well. However, the graphical mapping tool could be improved.
Standardization of network equipment and configurations across the enterprise are critical to response and maintenance of the network infrastructure in a timely manner. It is also important for a smooth SolarWinds deployment.
Once standardized, discovery and monitoring of network equipment is a snap.
Graphical network mapping/representation.
Better graphical representation of the network.
Look at some of the free tools that are out there, to see how they compare with SolarWinds.
3 out of 5.0, Reviewed Dec 1, 2016
Configuration difficult based on advertised capabilities, toned down scope number of configurable items to enable operations.
Train at least two people.
Responsiveness of vendor and many capabilities of the product.
Complicated configuration and learning curve. nad
Not sure !
Better requirements and proof of concept especially.
4 out of 5.0, Reviewed Nov 28, 2016
Solarwinds has been very beneficial to our organization. It provides quick alerting and improved root cause analysis than other solutions we previously had.
If looking at various pieces of the Solarwinds suite, be mindful to size out your boxes with that in mind. I would recommend contacting the vendor directly to assist with this.
Ability to add devices and map them out in a hierarchical format.
Again, the interoperation between other product offerings; specificially those they have aquired.
Provide better examples of grouping and dependiencies. This area took us a bit to grasp.
Understand the interoperation of other Solarwinds product offerings. Soloarwinds has bought several solutions over the years and occassionally the integration is somewhat tedious.
5 out of 5.0, Reviewed Nov 15, 2016
Great support. Quarterly meetings with the vendor to make sure that we are getting the full use out of what we paid for. Very helpful when it comes to training and letting us know what is coming next.
It is a great too to help understand your network and work towards efficiencies. A great place to start with finding out what is going on that you don't know about. Helps to reduce bottlenecks in the network and also gives insight into ideas for improving.
Insight into the network. Has helped plan for future growth and future purchases. Very handy when finding out what sites are stealing the most bandwidth as well.
There is a little bit of a learning curve to get the most out of the product. It takes a little time to configure and train yourself to know exactly what you are looking for.
Everything has been good so far. No comments to make.
Implement this sooner. We spent time looking at other vendors first and they didn't have all the functionality that this product has.
5 out of 5.0, Reviewed Sep 13, 2016
SolarWinds and Loop1 Systems have been great partners to work with. Support and Licensing costs may be challenging for Business Partners to understand, but the insight that the product offers truly adds value to increasing performance, stability, and reliability.
A very capable and useful product.
SolarWinds support is very helpful. Any involved topics do require 3rd party support as from Loop1 Systems.
Definitely requires expertise (Loop1 Systems) to properly implement. We find there's a lack of partners in the industry that truly know the product(s).
4 out of 5.0, Reviewed Aug 2, 2016
Continue using their product.
Will recommend that to others too.
Easy to maintain.
Send people over on-site to do more analysis.
Probably do more research before we sign the contract.
Good rating. Need to try and deal with them directly.