4.5 out of 5 (37 Ratings)
May 9, 2017
Did the job.
May 8, 2017
I liked the sales guy as he was very good about following up and getting me answers to my questions, getting me on a call with an engineer, when he couldn't answer them, etc. Vendor support is great and the sales teams will give good discounts on large purchases.
May 8, 2017
Product was great and provide visibility to what we needed to monitor and be proactive to potential issues (i.e. be alerted and able to proactively resolve these potential issues before it derails our business). One thing to watch out for is to get buy-in from the various I & O groups (servers, virtualization, networks, security, etc) prior to implementing
Apr 26, 2017
I have upgraded this product several times over that last 5 years, as long as I review their website before I plan, I am always provided with the upgrade path for each version, and it takes into account all the modules I have installed. When I have support issues, they are really quick to assist me and I have always been able to resolve the issues quickly.
Apr 20, 2017
We had some maintenance issues, but support is always available and very helpful. Top notch customer service!
Apr 18, 2017
Sales associate along with sales engineer worked diligently with our organization to implement. Tailored program to our needs and environment. We would implement something and then the vendor would follow up.
Mar 14, 2017
easy UI, predefined logic and knowledge, information corelation
Feb 25, 2017
The product is vital to running our operations and knowing what's going on w/little effort because of the combination of dashboards and email alerts.
Feb 21, 2017
Great to work with, very specific to this field.
Jan 31, 2017
Reasonable license terms. Product captures NetFlow data well. NetFlow is a feature that other all-in-one packages were less mature so, we went with a point solution to this problem.