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5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): ClustrixDB

    All-around awesome products, service and people behind it.

    Overall Comment

    Their team is top-notch; responding to questions or issues (hasn't been many) quickly and efficiently. We are extremely satisfied and recommend this company to others.

    What one piece of advice would you give other prospective customers?

    There is a small learning curve, but it exists. You should have a qualified DBA or Sr. programmer on staff who can handle any badly written queries. Clustrix is not as forgiving as MySQL (but we see that as a good thing !)

    What do you like most about the product or service?

    Their team. We use many companies and third-party services and they stand out.

    What do you dislike most about the product?

    Nothing really.

    What one thing do you wish the vendor did differently?

    Would have said the move to flex-billing but that has been achieved now.

    If you could start over, what would your organization do differently?

    Focus on further query optimization using what we have learned since in the ways Clustrix differs from standard MySQL (EXPLAIN and optimizer related)

    Product capabilities - overall comment

    It takes the pros of MySQL and enhances them.

    Service & support - overall comment

    One of the best companies we have worked with as far as quality of support; and we have worked with many.

    Integration & Deployment - Overall comment

    Once again, their team's service to getting us up and running and any help we needed.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

High-speed,high volume processing

(1)
4.0

Automated data distribution

(1)
5.0

Tunable consistency

(1)
5.0

Continuous high-speed ingest

(1)
5.0

Cloud/hybrid deployment

(1)
5.0

Security

(1)
5.0

Administration and management

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Executive Sponsor

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

User Training

Vendor Management

Vendor/Product Selection


What other vendors were considered? Multiple responses allowed.

Amazon Web Services

Clustrix

MongoDB

Percona


Why did you purchase an Operational Database Management Systems solution?

Cost management

Process efficiency

Other...


What were the key factors that drove your decision?

Financial/organizational viability

Product functionality and performance

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America