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We have aggregated ratings data on IBM but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): IBM DB2 LUW

    Everything went well, as planned

    Overall Comment

    The experience was good. It went without issues


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

High-speed,high volume processing

(1)
4.0

Multiple data types/structures

(1)
5.0

Tunable consistency

(1)
4.0

Support for embedding

(1)
4.0

Continuous high-speed ingest

(1)
5.0

Cloud/hybrid deployment

(1)
5.0

Security

(1)
5.0

Programmability for HTAP

(1)
4.0

Administration and management

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration


What other vendors were considered? Multiple responses allowed.

Oracle


Why did you purchase an Operational Database Management Systems solution?

Cost management

Process efficiency


What were the key factors that drove your decision?

Breadth of services

Overall cost

Pre-existing relationships

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America