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We have aggregated ratings data on MongoDB but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 2 out of 5.0, Reviewed

    Product(s): MongoDB

    Need ongoing active support

    Overall Comment

    Support is lacking in upgrading versions, done internally via trial and error

    What one piece of advice would you give other prospective customers?

    Ask a lot of questions about license features/version upgrades

    What do you like most about the product or service?

    easy to use for most part

    What do you dislike most about the product?

    Service desk not particularly knowledgeable and vendor no proactive in understanding client use

    If you could start over, what would your organization do differently?

    Look more closely at competing technologies

    Service & support - overall comment

    support on upgrades was lacking, internal folks did trial and error. Support staff could not give definitive direction on client suggested approach


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    ease of use.

    Overall Comment

    Ease of use.

    What one piece of advice would you give other prospective customers?

    evaluate all components.

    What do you like most about the product or service?

    ease of use and scalability.

    What do you dislike most about the product?

    future support I go with Community version.

    What one thing do you wish the vendor did differently?

    explain advantages of enterprise vs. community.

    If you could start over, what would your organization do differently?

    involve Vendor earlier.

    Service & support - overall comment

    very scalable solution


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    implementation was easy

    Overall Comment

    Functionality and implementation was pretty good and support was very helpful.

    What one piece of advice would you give other prospective customers?

    Consult with an expert.

    What do you like most about the product or service?

    Scalability.

    If you could start over, what would your organization do differently?

    Put more planning before implementation.

    Product capabilities - overall comment

    Easy to understand mql.

    Service & support - overall comment

    Timely support and spot on fixes. Great knowledge base and easy to work with.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    Implementation was very easy. Queries are awesome!

    Overall Comment

    Replication and sharding went very well with us. Choosing a sharding key was a tough decision, though. Queries are easy to understand from the developer's point of view, although they can become very long. We still need to invest more time on the optimization and review indexing options before we move on to performance tuning.

    Service & support - overall comment

    A lot of online resources are there to ask for help. We didn't need to request official support for the problems we faced


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    Great database product for the 21st century.

    Overall Comment

    The product is great. It is simple to setup, it has a great documentation and tutorial and an own "university" with cost-free video-courses describing everything from database administration to development. In addition, they provide more and more enterprise services, namely the MongoDB-Atlas, which is really outstanding, because the complete database management (clustering, backup, alerting) is there available with very few clicks. Simple, efficient and exactly what small startups need.

    What one piece of advice would you give other prospective customers?

    I would advise using the documentation and video courses for a great introduction of the database product. And if the database is in production and there is something not perfect, try to contact the support. In a former company, we used MongoDB as well and called the commercial support. They did a deep analysis of the whole infrastructure, operating system settings, filesystem-analysis as well. And you get a detailed report overall issues found for optimization.

    What do you like most about the product or service?

    I like mostly the easy to use the product. I can start without any cost for development, and if I need support, when we go-live, I know I can contact commercial support with experienced experts, which can help me in most situations.

    What do you dislike most about the product?

    The query language needs a bit to get used to, but if you work day-by-day, your developers are fast as with old plain SQL.

    What one thing do you wish the vendor did differently?

    -

    If you could start over, what would your organization do differently?

    I am in the position that we are at very early product stage, so we can react to new changes or products. In this way, I will decide to use MongoDB-Atlas instead of hosting the database on own servers and need someone to maintain the database.

    Integration & Deployment - Overall comment

    Development is great. Bugfixes are fast delivered, the product has a regular update cycle or even faster if there are severe issues.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    great from development, but limited resources for implementation.

    Overall Comment

    A lot of resources are available regarding installing and running the DB, but not as much is available about setting up a backup to make sure no data is lost, which makes it a challenge to scale.

    What one piece of advice would you give other prospective customers?

    Consider the purpose of using MongoDB - i.e. logging, development, and highly available data - to determine if MongoDB is the best choice.

    What do you like most about the product or service?

    popular choice among developers.

    What do you dislike most about the product?

    not as easy to implement for enterprise projects.

    If you could start over, what would your organization do differently?

    Nothing comes to mind - NoSQL is relatively new so it is hard to know the limitations without trying it out.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    Newbie to development and data - was easy and understandable.

    Overall Comment

    Using Minimongo with Meteor helps with front-end management of content and dynamic, live site loading.

    What one piece of advice would you give other prospective customers?

    Don't just pick the flavor of the week. Do your research.

    What do you like most about the product or service?

    Ease of use. Low risk. Easy management.

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Not applicable.

    If you could start over, what would your organization do differently?

    Nothing.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    The feature set makes MongoDB great for developers, the new tool is great for operators.

    Overall Comment

    MongoDB has come a long way as a database. We adopted at version 1.6.4 and, early on, there was significant operational overhead and expertise required to keep it running. Today it is a very different story. The tooling, monitoring and strong community makes MongoDB easy to use. The strong feature set and great developer experience has been strong from day 1 and continues to be strong today.

    What one piece of advice would you give other prospective customers?

    Train your developers on NoSQL (document-oriented NoSQL) schema design. Most of the negative experiences with MongoDB that I've read/heard about came from poor schema design choices early on.

    What do you like most about the product or service?

    Extremely rich set of features and language support. Our developers love MongoDB.

    What do you dislike most about the product?

    The pricing model pushes us towards fewer, bigger MongoDB clusters but we've adopted Microservices which means lots of smaller clusters.

    What one thing do you wish the vendor did differently?

    Was more willing to connect customers with engineers or PMs. AWS is the gold standard for this.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    Ramp up was quite quick, support was excellent, but deployment took longer than expected.

    Overall Comment

    While the product has worked as designed, the real differentiator has been the pre-sales and post-sales support. Both were superb. The installation footprint expanded beyond what we had initially envisioned; mostly because of admin and backup/recovery capabilities. Overall, though we're quite pleased with the performance and functionality.

    What one piece of advice would you give other prospective customers?

    for your first project - engage MongoDB consulting services.

    What do you like most about the product or service?

    support, performance, ease of use for the developers.

    What do you dislike most about the product?

    nothing really.

    What one thing do you wish the vendor did differently?

    Make better provisions for warm site disaster recovery licensing. Even though these components aren't used in the production cluster, we need to pay full price for the license.

    If you could start over, what would your organization do differently?

    Not much. Better understand how the operational aspects of the tool worked.


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    A great headline for a quickly growing product.

    Overall Comment

    MongoDB is well documented, and what we like best is seeing how responsive the provider is to user feedback. They are often rolling out upgrades that include the most demanded features.

    What one piece of advice would you give other prospective customers?

    Think carefully about how you are going to set up your document structure.

    What do you like most about the product or service?

    Ease of development. We are a startup in a high growth, rapid prototyping climate, so we value the flexibility and forgiving nature of MongoDB.

    What do you dislike most about the product?

    Occasionally the error messages related to memory use can be hard to understand.

    What one thing do you wish the vendor did differently?

    I am generally happy with the documentation and responsiveness of the vendor.

    If you could start over, what would your organization do differently?

    Would move to Mongo sooner (from Postgres). The move was much easier than we anticipated, and performance for our production-related services was not an issue.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(22)
4.1

Ability to understand your organization's needs

(21)
4.2

Timely and complete response to product questions

(22)
4.2

Pricing and contract flexibility (pricing and terms)

(21)
3.9
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(29)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

I don't know

12 months or more

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(18)
4.2

Ease of integration using standard APIs and tools

(27)
4.5

Quality and availability of end-user training

(24)
4.6

Ease of deployment

(30)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(18)
4.3

Did you purchase a support package from vendor?

Yes

No


Was the support package worth it?

Yes

No

I'm unsure


Timeliness of vendor's response

(16)
4.4

Quality of technical support

(18)
4.1

Quality of peer user community

(22)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(29)
4.6

High-speed,high volume processing

(27)
4.6

Automated data distribution

(23)
4.5

Multiple data types/structures

(27)
4.7

Tunable consistency

(23)
4.4

Support for embedding

(16)
4.7

Continuous high-speed ingest

(20)
4.5

Cloud/hybrid deployment

(21)
4.9

Security

(24)
4.1

Programmability for HTAP

(9)
4.6

Administration and management

(25)
4.3
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Application Lead

Technical Assessment

Rollout and Install

Maintenance and Support

Vendor/Product Selection

Functional Assessment

User Training

Vendor Management

Executive Sponsor

Other...


What other vendors were considered? Multiple responses allowed.

Couchbase

Amazon Web Services

Oracle

Microsoft

MongoDB

MariaDB

Cloudera

Redis Labs

IBM

Hortonworks

MarkLogic

MemSQL

Percona

Other...


Why did you purchase an Operational Database Management Systems solution?

Process efficiency

Cost management

Deployment of mobile applications

Deployment of mobile devices

External audit recommendation

Minimize risk of unmanaged devices

Implementing BYOD

Other...


What were the key factors that drove your decision?

Product functionality and performance

Overall cost

Strong user community

Product roadmap and future vision

Strong services expertise

Strong customer focus

Strong consulting partnership

Breadth of services

Financial/organizational viability

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

EMEA

Europe, Middle East and Africa

APAC