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4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Audit Management

    GRC with SAP Hana

    Overall Comment

    useful necessary tool and process for SOX compliance

    What one piece of advice would you give other prospective customers?

    Define how you will build sap security roles early - I suggest task-based granular roles versus large and less flexible roles.  This will help in the initial implementation as well as help you build a sustainable process.

    What do you like most about the product or service?

    GRC works well

    What do you dislike most about the product?

    scope is limited to SAP roles - I would like to manage AD roles with GRC

    What one thing do you wish the vendor did differently?

    SAP using RDP does not adequately address security roles and cost, time 3rd party expertise is required.

    If you could start over, what would your organization do differently?

    Push for a more ubiquitous capability over active directory roles / groups and SAP security roles management

    Service & support - overall comment

    it works well and is scalable


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Incident Management / Loss Event Capture and Analysis

(1)
3.0

Risk Mitigation Action Planning

(1)
4.0

KRI Monitoring/Reporting

(1)
5.0

Risk Quantification and Analytics

(1)
2.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase the software or service?

Improve business process agility

Improve business process outcomes

Improve compliance and risk management


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America