4 out of 5.0, Reviewed Jun 28, 2016
Be clear on the scope.
Some plug-ins not available.
Better define our internal requirements.
4 out of 5.0, Reviewed Jun 16, 2016
Don't confuse IT GRC with GRC. The ServiceNow application only focuses on IT GRC which is only 5% of the overall operational risk governance.
Its easiness to use.
Its lack of reporting ability
Better reporting functionality.
I would be the admin as well.
5 out of 5.0, Reviewed Jun 15, 2016
During implementation identify opportunities to automate controls within ServiceNow. Control automation points do not need to be complex for example creating required fields for data that controls rely upon, setting up business rules or leveraging workflows for performing review and approvals. Automated controls have a lower failure rate vs manual controls.
GRC makes it easy to identify opportunities for controls consolidation and automation. Whereby reducing the occurrence of manual processes and controls.
Engage control owners upfront in design and implementation activities as their knowledge will help to identify opportunities to automate controls and they will become advocates of using GRC.
4 out of 5.0, Reviewed Jun 14, 2016
Good support staff.
Check out reporting capabilities first.
Easy to use.
Better dashboard reporting.
4 out of 5.0, Reviewed Jun 13, 2016
If you have ServiceNow this is a no brainer.
Ease of use and integration of platform.
Better testing of releases.
More controls on releases.
Nothing - did everything we needed to do.
3 out of 5.0, Reviewed Jun 12, 2016