4.1 out of 5 (9 Ratings)

9 Verified Reviews

ServiceNow Governance Risk and Compliance (GRC), Other...

Implementation was as easy as could be

After only taking 3 day administrator class was able to hit the ground running in getting functions customized to our needs and implemented. Tool delivered what it promises

ServiceNow Governance Risk and Compliance (GRC), ServiceWatch Suite

They need more Banking experience to implement effective applications for Banks

Great platform, but limited applications

ServiceWatch Suite

ServiceMapping from ServiceNow is a one of a kind tool!

ServiceNow is a great vendor - expensive product and they know it.

ServiceWatch Suite

Positive vendor engagement, difficult implementation, wait and see on the value

Excellent vendor engagement at the Account Executive level. The product setup and configuration is much more difficult than originally expected. We just finished our first few mappings and are eager to see if we get the operational value out of the product now that we are able to use them.

ServiceNow Governance Risk and Compliance (GRC)

Straight forward and worked as designed

ServiceNow makes themselves available to ensure the implmentation is successful. They worked with us providing guidance and support through out the process. Good experience and the tool works as described.


Initial release is good but awaiting Geneva release and other functionality.


ServiceNow GRC has made compliance efforts for my organization easier to manage, execute upon and monitor, saving us time and money.

ServiceNow Governance Risk and Compliance (GRC)

Customization was easy.

Good support staff.


The GRC module needs to mature to meet our requirements.