P&C Core Platforms, North America Reviews and Ratings

What is P&C Core Platforms, North America?

This market provides a lens into the North American market for P&C core platforms aimed at Tier 1, Tier 2 and midsize Tier 3 P&C insurers. These insurers have at least $50 million or more in direct written premium (DWP) or the equivalent.Gartner defines the North American P&C core platform market as composed of offerings that are aligned with the digital business technology platform. These core platforms include elements such as: • Core systems, including core modules for: o Policy management o Billing management o Claims management • Data repository • Reporting and analytics • Portals and apps • Integration accelerators

Products In P&C Core Platforms, North America Market

"Very flexible insurance suite that can support divers lines of business"

Best: ability to support any P&C insurance product and any processes: Worst: flexibility leads to high costs to upgrade

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"Business Transformation through Guidewire InsuranceSuite a SUCCESS"

This project gave us the opportunity to improve the operation and add more functionality. Teamwork and commitment of all to achieve the same goals. This project gave us a good opportunity to work business and IT together. This help us continually delivering Business value: value identification (prepare), value alignment (implementation), value realization (run, tracking). Engage stakeholders and SME’s early in the process and their buy-in and support from the beginning. Critical for the project success to form across functional teams that function as one unit The dedication of each of the teams to put in extra time to keep the project on schedule. Introduce new tools for monitoring, Dev-ops and Agile.

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"The Duck Creek Policy system has met all of our expectations. "

The system has matched our expectations, During the implementation process the staff at Duck Creek has been very helpful. There have been no major issues and the codeless configuration demonstrated during our selection process has turned out to be a capable toolset.

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"Very flexible insurance suite that can support divers lines of business"

Best: ability to support any P&C insurance product and any processes: Worst: flexibility leads to high costs to upgrade

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"Great Support, easy to work with company, Stable-configurable platform"

Guidewire has been a great partner. Solution oriented, with a solid, base platform that is highly configurable. Resources assigned to our project were highly engaged and knowledgeable.

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"Great Policy Administration System and a Customer Service Team Focused on Success"

The team at BriteCore has consistently offered exceptional support over the 10 years we've been live on the platform. The product has grown with us over that time and continues to keep pace with (and in some cases lead) industry changes. We have been pleased with BriteCore's focus on partnering with its clients to work toward mutual success, as well as fostering a strong and interconnected client community. The entire BriteCore ecosystem is designed around community and mutual success.

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"Stingray System offers true partnership with carriers"

The implementation of the Stingray system for our company was a true partnership with the vendor and continues to be the same today. We worked together to overcome any issues that were presented and communicated constantly during the project to lessen the risks inherent with a system project. The team we work with at Sapiens is the best and is devoted to supporting our system in whatever ways we need. The only delays that were encountered were from other vendors we were trying to complete interfaces with, but once again the Sapiens team stayed on top of these issues to keep the project moving forward at all times.

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"Very flexible insurance suite that can support divers lines of business"

Best: ability to support any P&C insurance product and any processes: Worst: flexibility leads to high costs to upgrade

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"Successful Deployment of Personal Lines Products"

1. Ability to work with company on requirement and deployment. 2. Sees the big picture on company strategy. 3. Flexibility on price vs. benefit.

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"Partnership that delivers."

Overall, excellent business value. They are a terrific partner and will deliver on their SOW within budget and on time. Very effective partnership resulting in a quality implementation. Knowledgeable resources provided expertise in most areas of development and testing. Vendor is responsive.

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"The development and delivery of products across the suite has been very successful."

The Duck Creek Suite set of products have delivered the capabilities we needed and the Duck Creek organization has been a strong partner throughout our deployment and journey together.

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"Great core product and company keeps up with technology trends"

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

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"Great core product and company keeps up with technology trends"

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

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"Great core product and company keeps up with technology trends"

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

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"Implementation of PAS was easy, Billing has been behind schedule "

PAS and P&C have been an outstanding MVP implementation. Some struggles with out of the box Billing.

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"A good team, to back up a good product"

Good knowledgable team, willing to get hands dirty in the details.

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""Ability to quickly adapt to constant change""

Our Company is extremely satisfied with all aspects of the BriteCore Suite of products. BriteCore has allowed us to adapt to constant rapid change within the insurance industry, which has been critical in satisfying agency and policyholder demand.

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""Ability to quickly adapt to constant change""

Our Company is extremely satisfied with all aspects of the BriteCore Suite of products. BriteCore has allowed us to adapt to constant rapid change within the insurance industry, which has been critical in satisfying agency and policyholder demand.

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"A vendor who is truly a partner!"

I'm making these comments based on a 10 year relationship. For 90% of the time, I am completely satisfied with the response time, the support, the incredible regulatory support that they can provide and overall willingness to "work with clients" to meet their ever demanding needs. We had a not so successful 2018, but they doesn't overwrite the prior 9 years of positive work.

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"Robust product, strong leadership/partnership - SI would benefit from deeper product exp. "

Duck Creek Leadership was a key differentiator in our selection process as well as an implementation model. During the implementation of the suite, we had several instances where we needed to escalate the "situation" and upon doing so - we received the highest level of support and engagement to assist in resolving the issues being raised by the collective team. Duck Creek clearly demonstrated that they were partners in this journey want wanted to ensure our success. What did not work was not a Duck Creek specific situation - the selected system integrator (SI) did not necessarily understand the full capabilities of the Suite which lead to some disconnects between the business requirements and what the Suite was functionally able to deliver on. This disconnect was mitigated when we engaged with the Duck Creek leadership team that resulted in a clear roadmap that was better aligned to business stakeholders.

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