3.5 out of 5 (20 Ratings)
May 18, 2017
Vendor has been good to deal with and is willing to work with us to meet our needs. What worked well was corporate knowledge and other SAP products that we use made the implementation easier and we haven't had very many large issues with implementation or upgrades.
May 16, 2017
Excellent Product. But clients needs to make sure that data integration while integrating with ERP systems is needed. That takes a lot of effort and might affect your business case of moving to the cloud.
Mar 20, 2017
Clunky implementation, slow user interface, low customer satisfaction. Did not go smoothly
Mar 8, 2017
Integration with ECC (on-premise ) needs to be improved
Feb 21, 2017
This was not a typical SAP engagement - the Ariba team is far more agile and helpful
Feb 21, 2017
Most of the things worked during implementation
Feb 14, 2017
The technology was new and less stable.
Jan 19, 2017
We decided on moving from on-prem SAP Frictionless for eContract and eSourcing in September, 2015, agreeing on an implementation date of 01APR2016. It took until late December, 2015 to complete negotiations, so the implementation team was left with three months to 'lift and shift' from Frictionless to the Ariba Contract Management and sourcing solutions. Neither solution is interfaced with our homegrown procurement solutions, or even other implementations of SAP within the enterprise. Central sourcing organizations are not keen on using the tool for most transactions.
Jan 18, 2017
The interface could be more user friendly and intuitive.
Jan 10, 2017
Support could have been better