3.8 out of 5 (19 Ratings)
Mar 14, 2017
The Oracle products themselves are fine, though sometimes challenging for government to implement without significant pre-implementation process change work (which we did not do). Our struggle on the intial implementation (2004-2007) and subsequent upgrade (2013-15) has been with the third party vendor and ensuring that executive focus and desired benefits are acheived and not eroded during design. I know all organizations struggle with this but we have essentially performed two highly customized implementations with little tangible benefit to the organization, other than replacing an aging mainframe in the original implementation.
Mar 2, 2017
Very expensive support, Inflexible terms
Feb 24, 2017
Oracle is difficult and costly. They are inflexible and often promise more from their products than they can deliver.
Feb 23, 2017
Great technology and great support
Feb 17, 2017
This was the best suite available at the time of Implementation.
Jan 25, 2017
This was PeopleSoft FSCM upgrade from 9.1 to 9.2. We contracted Oracle to first Test Move to Production (or first pass) - the initial build to ensure the application sits well with the updated architecture. The subsequent part of the upgrade was handled internally. Oracle proved to be useful and reliable provider for the first pass. Since they also provided a lab environment, it was very helpful since we didn't have internal server up and ready at that point. Oracle helped with the implementation questions and also provided quite a bit of documentation and analysis on the customizations we had. The comparison sheets were helpful in identifying the customization points so we could later review and decide which changes to keep. Once the first pass was completed, we handled the rest of upgrade, code retrofit, testing and deployment/go-live internally. Oracle's post (first pass) implementation support was also helpful. We could approach with additional questions and support as needed. Their expertise was solid in the area. Overall, it was a positive experience working with this vendor, though a little expensive compared to 3rd part consultants. This is especially true since we had OS and DB upgrade scheduled alongside this upgrade.
Jan 19, 2017
phase 1 rfq process deployed. 300+ RFQ completed in new system. working well.
Jan 17, 2017
Nov 17, 2016
Oracle was very supportive. Implementation was pretty straight forward and did not find any major bugs. We implemented iExpense and rolled it out to 20000+ employees. The Oracle Mobile Fusion has been short of a disaster as the MAF sw was not compatible with Xen Mobile for iOS apps. This has been put on hold till Citrix can address it.
Oct 19, 2016
Implementation was overall good.